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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Nick is great! He Always go out of his way to make..." Nick is great! He Always go out of his way to make everything simplified for me. Thank you! Really Can’t ask for anything more.
Business response:
We're so happy to know you can always count on NIck! We're lucky to have him on the Herb Chambers BMW of Sudbury team. See you next time!
"Very helpful and friendly reps that made the buying..." Very helpful and friendly reps that made the buying process very quick! I mostly worked with Wilson Dowridge who helped me through the entire process quickly, both over the internet and in person. He was quick to respond to my emails and calls and kept me up to date constantly on any new info, the entire process was made easy with his help. Rehan Rauf also helped me out when getting my car ready, both were knowledgeable, willing to help with any issue, and quick to ans... read more
Business response:
AJ, Thank you for this delightful review and five-star rating! We know Wilson, Rehan, and Joe will be happy to hear we've made this an enjoyable purchase and made this experience worthy of recommendation! We look forward to seeing you again! - Herb Chambers BMW of Sudbury
"From my phone call to make an appointment to picking up..." From my phone call to make an appointment to picking up my car, service was both personal and professional. Al Jonuz is the very best!
Business response:
Thanks for the five-star rating and kind words! We're glad Al made this a memorable process for you! We'll see you at your next service visit! - Herb Chambers BMW of Sudbury
"William Kramer was assigned as my service adviser for..." William Kramer was assigned as my service adviser for this visit. He communicated clearly and effectively. During the whole process, he was very friendly, professional and helpful!
Business response:
Thank you for the awesome five-star review! We're glad to hear it! – Herb Chambers BMW of Sudbury
"The service department did an excellent job. The work was..." The service department did an excellent job. The work was thorough and promptly performed. The service technician was very courteous and professional as was the gentleman who performed the diagnostic test and repair. Excellent job by the entire team!
Business response:
The service department did an excellent job. The work was thorough and promptly performed. The service technician was very courteous and professional as was the gentleman who performed the diagnostic test and repair. Excellent job by the entire team!
"Great interaction with service tech. Great feedback and..." Great interaction with service tech. Great feedback and explanation. Video review of service and troubleshooting performed. Great use of technology to communicate with customers. A+
Business response:
We are so happy our Herb Chambers BMW of Sudbury team earned your five stars. Thanks so much, see you next time!
"The wait for the service advisor when dropping off car..." The wait for the service advisor when dropping off car always take a long time. However, there has been much improvement with timely completion of service and timely communication of when car will be ready
Business response:
We appreciate your honest feedback. Our team strives to give customers a five-star experience and regrets we fell short this time. We'll work hard to provide that next time. Don't hesitate to reach out if you have any feedback. Thank you, Herb Chambers BMW of Sudbury
"The Service Department has always responded to my..." The Service Department has always responded to my inquiries and has expertly answered all of my technical questions. Their courtesy car service has always been very helpful.
Business response:
We're so happy to hear our service team gave you such a great experience! Thank you for the wonderful review and kind words! See you next time! - Herb Chambers BMW of Sudbury
"Service manager Mr Robert C. was very knowledgeable and..." Service manager Mr Robert C. was very knowledgeable and was able answer all my questions. The service was done within the given time and date.
Business response:
Nebil, we are so happy that Robert could do a great job for you! Thank you for choosing Herb Chambers BMW of Sudbury!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open at 11:00 a.m.