BMW

AllenA 

on DealerRater

5 years ago

"My Experience Purchasing 2019 BMW X3 from C. Karkaetedes" I was pleasantly surprised at the friendliness and professionalism dealing with the dealership staff and particularly Charlie Karkaetedes. The experience was low pressure and Charlie was very professional and extremely helpful. He met me near where I live to pick up my check so that I did not have to travel to the dealership. I look forward to continuing the relationship with the dealership and Charlie. 

tomflemingh2 

on DealerRater

5 years ago

"Charlie K. all the way....." Fearing a typical protracted, painful buying experience, we were thrilled when Charlie K. met us. A true professional, backed up by other professionals at the dealership. A good deal on a 2017 X1 that looks brand new. I was so pleased, I reached out to the GM at BMW of Sudbury to congratulate him on his team. 

Amit 

on DealerRater

5 years ago

"Worked with him for buying x3. Earlier went for leasing..." Worked with him for buying x3. Earlier went for leasing but later changed to buying option. He was very patient and went thru everything that i asked for. 

Amit 

on DealerRater

5 years ago

"Worked with Juliana for two weeks first while leasing x3,..." Worked with Juliana for two weeks first while leasing x3, then had to change the plan to buy x3 and then exchanged vehicle within exchange period. She had been very patient and worked through all finance options. She was very helpful. 

ASHLEY IS A KEEPER 

on DealerRater

5 years ago

"ASHLEY IS A KEEPER " BEEN GOING HERE FOR YEARS AND THIER NEWEST ADDITION IN SERVICE , ASHLEY , IS A REFRESHING COMPLIMENT TO AN ALREADY GREAT LOCATION. KEEP UP THE GREAT WORK 

john 

on DealerRater

5 years ago

"Repeat Customer, will be back!" I have worked with Charlie Karkaetedes in the past and will ask specifically for him the next time I come in to the showroom. Charlie is a professional in every sense of the word. In this day and age, competition is rampant and consumers have a wide variety of choice. Quality customer service is often the differentiator. 

matt 

on DealerRater

5 years ago

"Charlie at BMW of Sudbury is the best!" I don't usually like the car buying experience or writing reviews for that matter, however I have to when it comes to Charlie Karkaetedes of BMW of Sudbury. He is so relaxing to deal with because he doesn't try to sell you a car or pressure you in any way. Some people like the negotiation process, but I don't. Yes, I like getting a good deal, but don't enjoy the stress of haggling over a car price for two hours. Charlie helps you decide with what car and options you want and gives a f... read more

bob.berkowitz 

on DealerRater

5 years ago

"Outstanding Purchasing Experience" I was fortunate to work with John DiBitetto (sales). His professionalism and personality contributed to an excellent education about the car that I was considering and a completely satisfying transaction experience. Throughout the Purchasing process, he consistently interacted with me to ensure that both he and Herb Chambers BMW of Sudbury were meeting my requirements. 

goodmanbrad 

on DealerRater

5 years ago

"Bill Kramer is the best of the best!" Nobody knows BMWs as well as Bill Kramer. His product knowledge is only surpassed by his outstanding customer service. A real attribute to the dealership! Brian Frye is the best Service Advisor I've ever had the pleasure of working with. He is smart, honest, friendly, and loves his job. He has saved me money on my car by recommending services that give it longevity, and by NOT recommending services my car didn't need quite yet. I'll always see Brian Frye when I visit BMW Sudbury.