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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"I have been a customer of Sudbury BMW for several years...." I have been a customer of Sudbury BMW for several years. Not only has Bill Kramer been my Service Advisor since day one, he and the rest of the Service team have always gone above and beyond to ensure my vehicle 🚗 is professionally maintained. Communication for all the maintenance and repair issues over the years has been excellent. I would not take my X5 anywhere else. Highly recommended BMW of Sudbury! AB
Business response:
Thank you for your years of loyal business with us at Herb Chambers BMW of Sudbury! We're so glad to know you can always count on Bill and the service team! We greatly appreciate your positive feedback and look forward to your next visit. Take care!
"Five-star video inspection. Super helpful for people like..." Five-star video inspection. Super helpful for people like me who don't know about mechanics. It is also a five-star service advisor to William. He's professionally and patiently explained the car conditions one by one from the video.
Business response:
We appreciate you sharing your great experience with William and our team. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again!
"Mackenzie is very knowledgeable , professional..." Mackenzie is very knowledgeable , professional ,communicative and efficient Great asset to BMW Sudbury Always goes above and beyond to help and assist customers Highly recommended
Business response:
We are so glad to hear that Mackenzie did such good work for you! Thank you so much for leaving us this very kind review. Herb Chambers BMW of Sudbury is proud to be your dealership of choice!
"In my fifth year with Herb Chambers BMW of..." In my fifth year with Herb Chambers BMW of Sudbury. Recent service involved a leak with a tire on my X1. Booked a service appointment - described the problem - analyzed the tire - indicated that a new tire was required - installed the new tire and I was on my way. Professionally done. Carol G.
Business response:
Thank you for your years of business with us at Herb Chambers BMW of Sudbury, Carol! It was our pleasure to take care of the tire leak! We appreciate your positive feedback and look forward to your next visit with us!
"The service was outstanding and Mackenzie is always on..." The service was outstanding and Mackenzie is always on top of communicating and supporting the customer. She engages and is always ready to answer questions
Business response:
It's always our pleasure to take care of you! Thank you for the wonderful feedback on Mackenzie and our service team! See you next time!
"John R. Made sure to keep me posted on the status of the..." John R. Made sure to keep me posted on the status of the car. He handled the entire process in a timely and professional manner. Happy with the entire team.
Business response:
We are so happy John and our Herb Chambers BMW of Sudbury team earned your support! Thanks so much!
"Robert went above and beyond to help us today. He was..." Robert went above and beyond to help us today. He was very friendly and accommodating. We truly appreciate his above and beyond approach. It’s why we continue to purchase and service our vehicles at BMW Sudbury. Thank you!
Business response:
We always aim to go above and beyond for our customers at Herb Chambers BMW of Sudbury, and are thrilled to hear Robert showed his commitment to this! Thank you for your feedback and we look forward to your continued business!
"Outstanding service all around. Nick J. Is fabulous...." Outstanding service all around. Nick J. Is fabulous. They communicated every step of the way and were efficient and met my scheduling needs. Well done
Business response:
We are so glad to hear that you received outstanding service from Nick and the Herb Chambers BMW of Sudbury team! Thanks for being a great customer.
"Mackenzie in service is very professional, informative..." Mackenzie in service is very professional, informative and an asset to BMW Sudbury. This is the 2nd time I have dealings with Mackenzie's. Always professional and personable.
Business response:
Thank you for sharing your kind words about Mackenzie. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers BMW of Sudbury
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open at 11:00 a.m.