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105 W. Kemper Road, Cincinnati, OH, 45246, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
"My virtual experience was very accommodating due to the..." My virtual experience was very accommodating due to the service of Mr. Brad Schultz. He made the process easy and I am thankful to him and the entire team.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The BMW of Cincinnati North Team
"I would like to start by saying I received OUTSTANDING..." I would like to start by saying I received OUTSTANDING customer service from Brad Schultz from the moment I inquired about the vehicle online, up until the day I purchased the vehicle. Brad took the time to answer all of my questions and found solutions to ensure that I was comfortable and happy with the purchase. Also, what I really liked about Brad was his honesty during the entire process. Not one time did I feel as though Brad tried to force me into purchasing t... read more
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The BMW of Cincinnati North Team
"I had the pleasure to buy my last BMW (a like-new used..." I had the pleasure to buy my last BMW (a like-new used 435i) from BMW of Cincinnati North and the whole experience was super positive and pleasant for two reasons: 1. The person I mainly dealt with, Jeff Robinson, not only offers everything one would expect because of his position and the brand profile, but exceeds it by far. Honest, knowledgeable, professional and friendly, he is the kind of person who invests in the long-term development of his career and his futu... read more
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The BMW of Cincinnati North Team
"This location is awesome. My wife and I purchased a..." This location is awesome. My wife and I purchased a certified used vehicle here and our customer service rep Brad Schultz was great. He found us our perfect car. It was in our price range and something we loved. He turned me into a BMW guy for life. Thanks Brad and do not think twice about buying here. It was a great experience from start to finish. Above and beyond my expectations.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The BMW of Cincinnati North Team
"Brad Schultz was an absolute pleasure working with on our..." Brad Schultz was an absolute pleasure working with on our purchase. He was straightforward with everything and kept the process fast and painless! Would highly recommend working with him, and will be back in the future for our next purchase.
Business response:
Thank you for taking the time to share with us! The goal of the BMW of Cincinnati North team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The BMW of Cincinnati North Team
"The professionalism and customer service I was given was..." The professionalism and customer service I was given was outstanding, Brad Schultz was easy to communicate with and very accommodating. As I have only ever driven a Honda; this was a big step up... Brad, with the help of the services dept. gave me the answers I needed to feel confident in choosing to buy from BMW Cincinnati, huge thanks to Brad Schultz and Kaitlin Kelly. You both were excellent ambassadors and ultimately helped in my decision to choose BMW. Regard... read more
Business response:
Thank you for writing about your visit with us, and congratulations on your new BMW! Brad is an asset to BMW of Cincinnati North, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, The BMW of Cincinnati North Team
"Brad was extremely helpful and helped me find the car I..." Brad was extremely helpful and helped me find the car I wanted. This is my second vehicle from BMW of Cincinnati North and I can't imagine purchasing or leasing a BMW anywhere else.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The BMW of Cincinnati North Team
"Brad Schultz was a great representative of your company!..." Brad Schultz was a great representative of your company! Brad was Professional, Knowledgable and took the time to make sure my questions were all addressed.i am a convert from the BMW store:) Laura Hinkel
Business response:
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The BMW of Cincinnati North Team
"Brad helped me find exactly what I was looking for. He..." Brad helped me find exactly what I was looking for. He was knowledgeable, efficient and made the process very easy. I love my new x5. Thanks!
Business response:
Thank you for the feedback! We are happy to hear about your positive experience at BMW of Cincinnati North, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The BMW of Cincinnati North Team
BMW has a 4.8 star rating with 3,341 reviews.
BMW is open now. It will close at 8:00 p.m.