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BMW
- Automotive
- Cincinnati, OH
About this business
Location details
105 W. Kemper Road, Cincinnati, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"All in all a great experience although I did notice at..." All in all a great experience although I did notice at home that it has a dent in liftgate and damage to the rondel. Disappointing.
Business response:
This is the awesome experience we seek to provide! Thank you! Sincerely, The BMW of Cincinnati North Team
"they did what they said they were going to do. " I live in Nashville they had a great web site the sales staff was very quick to respond when I had a question on line. We were able to make a deal on my trade via web and phone, but main thing when I arrived at dealership they honored what they told me before I made trip to Cincinnati. They were very good to work with!
Business response:
Thanks for taking the time to recognize your experience with us, Brad! Sincerely, The BMW of Cincinnati North Team
"This Is the 15 car,my family has purchased from this..." This Is the 15 car,my family has purchased from this dealership.Every time i go there.I know I will be satisfied with the service from there sales team.It a pleasure working with Brad Schutz,and Norm Dexter.
Business response:
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The BMW of Cincinnati North Team
"Clay, Brian, Royan top marks" I don't really choose a dealership based on the people; because I want a specific car they have on the lot. But it was a pleasant surprise to find these three individuals easy to work with during the process.
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The BMW of Cincinnati North Team
"Great service and attention to detail by all involved...." Great service and attention to detail by all involved. Remote purchases are challenging, but the team made it go smoothly. Thank you very much. Can’t wait to receive the vehicle in a few days.
Business response:
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The BMW of Cincinnati North Team
"Excellent Service" Norm was great to work with as was Jeff. It was a great buying experience. I would recommend them to friends in the future. Very punctual and straight-forward.
Business response:
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The BMW of Cincinnati North Team
"Not a premium experience" My experience with the sales person (Brad Schultz) was very good. Unfortunately the car (750i) was not delivered to us in the condition that I expected. I received two key fobs both of which need batteries. I have driven the vehicle at this point about 400 miles. A message on the dashboard monitor advised me that I need to add not one but two quarts of oil. BMW certified inspection?
Business response:
Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us directly at your earliest convenience. Sincerely, The BMW of Cincinnati North Team
"2020 X6" Great experience. Brian was on top of everything, and I felt like I was treated fairly the entire time. I would highly recommend Brian and BMW North.
Business response:
We cannot thank you enough for your wonderful review of BMW of Cincinnati North and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The BMW of Cincinnati North Team
"The staff at Jake Sweeney BMW north are friendly,..." The staff at Jake Sweeney BMW north are friendly, accommodating, and professional. They cater to your needs in an unrushed manner and make you feel appreciated. Their attitude and culture are apparent.
Business response:
Thank you for sharing your experience with us, Brent. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The BMW of Cincinnati North Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,341 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.