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BMW
- Automotive
- Cincinnati, OH
About this business
Location details
105 W. Kemper Road, Cincinnati, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"The team was great. They were very knowledgeable and..." The team was great. They were very knowledgeable and accommodating. Although our sales rep, John, was dealing with multiple customers at least once, he always made us feel like a priority and didn't rush us. It was definitely a pleasurable experience.
Business response:
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The BMW of Cincinnati North Team
"Everyone was very professional and answered all questions..." Everyone was very professional and answered all questions about our purchase. I’d definitely recommend. I’ve had my 328i for about a week and it is one sweet ride.
Business response:
We cannot thank you enough for your wonderful review of BMW of Cincinnati North and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The BMW of Cincinnati North Team
"comfortable, helpful, kind, knowledgeable, friendly " This was a really nice experience. All my questions were answered in a friendly and helpful way. Jon was great to work with and showed interest in us. It was a comfortable environment. and a pleasant transaction.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The BMW of Cincinnati North Team
"Fantastic" First class car company, process went extremely well. It was pleasure do business with a truly professional group. I will recommend them to all my friends. I love my new car
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Sincerely, The BMW of Cincinnati North Team
"used vehicle purchase" The dealer found the right car for us after the used car we were looking at wasn't what we wanted. It was a long day there but the car was perfectly detailed and they even took the time to walk us thru the vehicle's operation and infotainment system. Great customer service even for a used vehicle. It was clear that each purchase is important to them and each customer carries value.
Business response:
We really appreciate your feedback, Christopher. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The BMW of Cincinnati North Team
"OUTSTANDING service at BMW of Cincinnati North !" Outstanding customer service experience by Brad Schultz at BMW of Cincinnati North today ! A couple of weeks ago, I had no plan nor intent to upgrade my BMW. I received a general courtesy check-in email from Brad who sold me my 328i about 3 years ago. I was impressed that he remembered me, and very quickly became curious on what vehicles he had available. In a very short period of time, he provided me with customized options and specifics on what I could get as a trade-in. N... read more
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The BMW of Cincinnati North Team
"Nicely Done!!" Friendly service. Getting the paperwork for the financing was very slow. Royan told me having computer problems plus he was helping one of the other finance persons by reviewing/training her. Jeff surprised me with a set of rubber floor mats placed in the trunk! He also delivered the car to my home in Louisville another big plus!
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The BMW of Cincinnati North Team
"Wish every car buying experience was like this..." We had a great experience with Jeff and Royan - such a pleasure to work with. They are great guys who were honest, helpful and understanding throughout the entire process. We love our car and highly recommend this dealership!
Business response:
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The BMW of Cincinnati North Team
"This dealership is amazing. They are amazing to work..." This dealership is amazing. They are amazing to work with, and are with you every step of the way. They make you feel so special and like you are the only customer there.
Business response:
Thank you for this amazing review! We really appreciate your business. Sincerely, The BMW of Cincinnati North Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 3,341 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.