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26825 Auto Mall Pkwy, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
"Just great experience!" Dave was great and the whole experience flawless. In and out super quick. Highly recommend ! Will definitively come back in the future. I was returning a lease, which also was done super fast.
"Carl Burt" I found that the salesman was not pushy. He showed me different cars but he new I was really interested in the 2012 BMW 318i sedan. Carl and his manager were able to offer me a price I couldn't pass on. I found Carl to be very courteous and helpful. I would recommend BMW of Murrieta to a friend. Thank you Carl for putting me in the car I've always wanted.
Business response:
Browesr, we're happy to hear you had such a positive experience with Carl and our team, we appreciate your time and letting us know how we met your expectations.
"Carl Burt is the best! He deserves a raise and a promo." Carl Burt helped me from the beginning to the end for the purchase of our BMW X7. I have purchased 80 new cars for the past 30 years. This recent transaction with Carl Burt had to be one of the best. Carl was very friendly, helpful and knowledgeable. Everything went well, except, when I went into the Finance Department. Finance was not that friendly. Relax and have a bit of a smile, Finance. Life is too short to be angry. But Carl made that up. Thanks again, Carl
Business response:
Thank you for your review; we are happy to pass along your comments to Carl and the rest of our team we appreciate you taking the time to leave us this feedback.
"BEST car shopping experience ever" It was extremely easy to do business with Dave, he was very responsive, and pleasant to work with. Since Dave is on the internet sales side, our communication was primarily via texts and phone calls before I went to picked up the car. He answered all my questions promptly and was very patient. The price he offered was so competitive, that we took a one-hour uber ride from SD to pick up the new car. Totally worth it! With Dave, you don't even need to sit at the dealership for hours and play... read more
Business response:
Jessie, your satisfaction is our top priority and your wonderful feedback and rating mean a lot to us! Thanks so much!
"Easy Process" Dave Townsend and the rest of the team at BMW of Murrieta were easy to deal with and helped get me out of some negative equity on my previous vehicle. They’re the best!
Business response:
Jessie, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave a review.
"Superior experience " This is our 6th BMW and we had a bad experience with our last purchase and service. We went to several local dealerships with very poor customer service. We walked away in disbelief the sales tactics and lack of concern how they made us feel. We were very close to going with a Mercedes until Dave contacted us. Dave made the entire process seamless. Dave showed us he cared more about our experience and relationship. Everyone we come in contact with at BMW of Murrieta was friendly, helpful, happy and pro... read more
Business response:
Deidra and Terry, we're so glad that we were able to go above and beyond your expectations! Thank you for your praise and kind comments about Dave and the rest of our team. We hope to be of service to you again in the future. Best wishes!
"Dave is awesome!" Top notch customer service from Dave. Came in for a lease and decided to get a certified pre-owned instead. Dave was helpful, patient, and helped me get a good deal on the car I really wanted.
Business response:
Hi Extracrispy, we are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
"Buying experience" All of the staff members were great to work with and the buying experience was excellent. Carl was especially helpful and finance was direct and efficient.
Business response:
Paul, we're happy to hear you had such a positive experience with our team! Thank you for your review.
"Fantastic service" Went in not really sure what I wanted Morgan was so patient, understanding and knowledgeable. She really cared and knew this was a big purchase for me. Her upbeat personality, integrity and eye for details helped me make the perfect decision. When it came time she presented a amazing deal and had me out of there in no time at all. I will definitely recommend her or her dad Dave Townsend to all my friends and family
Business response:
Thank you, Loco Peaches for taking the time to let us know how we did. We hope you have a great day!
BMW has a 4.6 star rating with 3,635 reviews.
BMW is open now. It will close at 9:00 p.m.