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BMW
- Automotive
- Murrieta, CA
About this business
Location details
26825 Auto Mall Pkwy, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
"Exceptional Customer Service" I would highly recommend Carl. The service I received was absolutely amazing. This was the first time i purchased a vehicle and i enjoyed the experience. All the staff was extremely friendlyand made me feel very comfortable. Carl was very knowledgeable and had answers for every question I had. Jolene connected with me via email. I never had to go to the dealership until I saw a car I was ready to buy. Dave also emailed me many different BMW's to choose from. Siaki made the finance potion of the... read more
Business response:
Nichelle26, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
"BMW Murrieta " I highly recommend Joe at BMW Murrieta - he is both personable and knowledgeable! He cares about his customers and makes sure they are well taken care of. I wouldn’t go to anyone else!
"Ask for Dave Townsend, then look no further!" This review is specifically for Dave Townsend at BMW Murrieta. Truth be told, I was able to conduct my entire lease via texts and emails with Dave - never had to step foot into the dealership. How is this possible? Not only did Dave process all the paperwork on his end and prepare the car, he went above and beyond to deliver the car to my residence...after work hours...80 miles away...all to fit my own work schedule. I’m blown away with Dave’s level of customer service, and I’m ... read more
Business response:
Han_d, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Professional, friendly and efficient " Carl was super helpful on the phone and in person. After researching many cars and interacting with other sales people, I was motivated to buy from Murrietta BMW and Carl! Thank you Carl for helping me with the process! I love my X3!
Business response:
Lisa17, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.
"Best choice made!!!!" Great experience making a seal with them. I drove 1 hr to that location and was worth it. The customer service I recived from Carl was amazing, I recomend him to fight for you and get the best price possible. Renne was the financial person who did the paperwork and was pleasant working with her. I spened less than 2 hrs from the time i walked in, did a drive test and came back to complete the paperwork and left with 2017 Jeep Cherokee Trailhawk. I will defenetly buy another car from them.
"Long distance, no problem!" I’m from San Francisco and had trouble finding a good deal lease for BMW M3. I searched around and found referrals for Dave. Literally within one week, I had papers overnighted on my desk signing the deal. I gave Dave the exact numbers I was comfortable with and he didn’t think it would be possible at first. However he said he would do his best to make it happen and he got it done! No BS, straight to the point, and he did all of this 500miles away! I never once saw the car in person but it came p... read more
Business response:
Eddie, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, BMW of Murrieta
"Joe Garcia is Awesome" I can’t say enough great things about working with Joe Garcia! If you are looking for an excellent salesman who really takes into account your happiness and satisfaction, definitely set up an appointment with him! Joe has sold my family 4 different BMWs ( even converted my mom from Infiniti to BMW ) dating all the way back to 2006 when he was with BMW of Riverside. He has always been so good to us that we followed him to BMW of Murrieta when he relocated. He brings a much needed personal touch to the ... read more
Business response:
Ab, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
"Dave provided great customer service!" I was this close, this close, in leasing a car from Dave but I decided to pursue another model at a different dealer. Dave structured and worked out an awesome deal based on my needs (in one day) while I was driving down from Norcal to Socal. Dave was responsive and understanding even when I decided to go a different route only because Dave didn't have the model I was looking for in stock. He even prepped the paperwork and washed the car so I wouldn’t spend a long time at a dealer. It ... read more
Business response:
Microdot, we are glad we could help!
"Very professional team!" We went there to purchase a trade-in vehicle that was not a BMW and they still treated us like we were their best client. Everyone was very friendly and accommodated us in every way possible. Carl was very understanding and helpful when it came to our financing woes. He helped us every time we made a change and delivered the information we needed to help us make the best decision for us. The general manager even helped us with our own trade-in. Thankyou to everyone we met!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,635 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.