BMW

psallerson 

on DealerRater

12 years ago

I was quoted a price for a service. I dropped the car off and at first they could not find the problem. A few days later, they did. However, the cost of the service was double what was originally told to me even though it was the same problem. I did not let them do the work. Additionally, when I picked up the car, my sunglasses were missing from the car. 

Mike in Mattituck 

on DealerRater

13 years ago

We brought my wife's car in for routine service and had to bring it back the next day to fix another problem. They removed a valuable tag from the trunk of her car without telling us, and replaced the license plate covers with ones advertising the dealership. The service was terrible and we will not be going back. 

sposato 

on DealerRater

14 years ago

I recieved a letter saying bring your car in we will look it over,no charge.I made an appointment like the letter said. I was there at the appointed time,was ignored.I said I recieved the letter to bring the car in. I was told you have a new car you should'nt have recieved the letter. I spoke to the manager he was useless.The person who sold me the car happened to walk by, heard I was'nt happy and walks away.