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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service Great experience. Alex Flinn and the service team went above and beyond to make my experience exceptional. Friendly, professional, quick, and accommodating. I definitely would come back for service.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Buy at Bill Jacobs! I purchased my first BMW, a 2022 530i and found the entire experience seamless. Nicholas Pandola and Gigi Montalvo were both excellent sales people. All my questions were answered and I never felt any pressure to purchase a vehicle. They wanted to be sure the car was exactly what I wanted. My experience at Bill Jacobs was overall the best car buying experience I have ever had. Yesterday I had an appointment with Nic Cortellini (BMW Genius) to customize all the features of the car and to educate me on the ... read more
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Service If your planning on servicing your BMW, go see Alex Flinn at Bill Jacobs. He will take care of you and answer any questions you may have. Quick service and vehicle ready on time.
Repair I had some warranty work performed at Bill Jacobs BMW. Alex Flinn pointed out a few other items that we were able to address. I appreciated the hard work and attention to other items that needed to be fixed while I was there. Highly recommend.
Business response:
Hi Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service I had my BMW picked up from my work location using the Hike service. Very convenient and accommodating. Alex Flinn was great in following up and keeping me updated with timing of everything.
Service I love the white glove service. They come to your house and drop a loaner off and take your car in for service. I was working with Alex Flinn at the dealership and he was really good at coordinating everything. Five star service
excellent customer service at bill jacobs I really appreciate Joshua Schneider and Rob able to find the car with the price I can afford, excellent condition and beyond amazing customer service and great communication. I definitely will look for them again in future!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to Joshua here at Bill Jacobs BMW! We look forward to your next visit! Take care!
Bill Jacobs BMW Dealership Lauralee Camp and the Bill Jacobs BMW dealership were very helpful and flexible. They accommodated to my every need, we’re polite and patient with me. I couldn’t have asked for better service. They were able to help us 30 minutes before our scheduled appointment. Although they had many vehicle options, Lauralee and her team made sure I left there with the car I wanted. I’m glad I went through this dealership and got Lauralee as my representative. She was easy to talk to, efficient and was just an o... read more
Service This dealership is 5 Stars without question!! Bill Jacobs Service Deptartment and Alex Flinn are a pleasure to deal with. They are all very professional & courteous.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.