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BMW
- Automotive
- Naperville, IL
About this business
Location details
2495 Aurora Ave, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jacob Murrar Came in with a flat tire without an appointment. Jacob took care of me in minutes and got back on the road in no time. I appreciate the quick response and how you handled me in distress. Thank you so much.
Business response:
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!
Awesome I appreciate the great service from Jacob M. The details is amazing and my car drives really smooth after the service. You are my service advisor for life. Thank you
Business response:
Hi Angie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW
Thanx Jacob I visited this location with a family member and Jacob Murrar took care of us and I was amazed on quick and professional he was. I will tell all my friends and family who own BMW to see you
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Best visit. My second visit and never misses a beat on how great Jacob M. Is. I wish you always stay as my advisor. You always will have a satisfied customer. Thank you so much.
Business response:
Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thank you, and have a fantastic day!
Off the charts Jacob Murrar is without a doubt the absolute best service advisor I’ve ever dealt with. He is extremely knowledgeable, unbelievably helpful, not to mention just an all around great guy!! He does whatever he has to do to make sure the customer leaves satisfied and goes above and beyond to make sure the experience was A+. That’s what gets people coming back. I’ve never had a bad experience with Jacob Murrar and his expertise about BMW’s is off the charts. Thank you Jacob for your caring and compassion to your cu... read more
Business response:
Hi Patrick, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Service Alex Flinn provides the best service at Bill Jacobs BMW. I never have any issues and he makes the whole experience enjoyable. I look forward to the next visit. Thank you and keep up the great work.
Business response:
Hi George, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Service My first visit with Bill Jacobs BMW was amazing. Service repair was done right the first time and Alex Flinn was great with answering questions. Telling my friends how great this Dealership is.
Business response:
Hello Anthony, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thanks you for the recommendation and please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Vehicle Service I went to see Mike W in service. He was very helpful and made sure my visit went smoothly from start to finish. Thanks for everything.
Business response:
Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care!
Service My Service guy Alex Flinn has been my Advisor for the longest time. I even traded my Audi, and bought a BMW just for the service. He provides the best customer service in the industry.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 3,753 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.