BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.4

About this business

Location details

7 Saunders Way, Westbrook, ME, 04092, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.4776 reviews
Select a rating
Victoria Smith's profile image
Victoria Smith 
recommend  Recommended
5 years ago

Very efficient and made my routine maintenance a breeze. I miss those BMW loaners, we were spoiled for sure. 

Business response:

We appreciate your loyal business as always, Victoria. Thank you again! 

Pauline Dessertine's profile image
Pauline Dessertine 
recommend  Recommended
5 years ago

I usually take my BMW to my dealer in MA. But there was a problem with the car and they got me an appointment soon. I would have liked during the pandemic to have steering wheel ,seats etc disinfected and covered with plastic which was done by another car concern. 

Business response:

We are happy that our team was able to take care of you, Pauline, and we understand that you are were able to speak to our service manager after your visit in regard to our strict Covid-19 policies. We appreciate your business, thank you agian1 

Yan Lam's profile image
Yan Lam 
recommend  Recommended
5 years ago

Good service, people are very nice. 

Business response:

We appreciate your business greatly, Yan, thank you! 

Vera McCormick's profile image
Vera McCormick 
recommend  Recommended
5 years ago

The service department is efficient, and the waiting room is comfortable. They got us in and out quickly. 

Business response:

That's what we love to hear, Vera! Thank you again! 

Colleen Pelletier's profile image
Colleen Pelletier 
recommend  Recommended
5 years ago

Great vehicles & top notch service department!! 

Business response:

We appreciate your business greatly, Colleen, thank you as always! 

David Cote's profile image
David Cote 
recommend  Recommended
5 years ago

Dropped off my car and the repairs were completed timely and effectively. 

Business response:

That's what we love to hear, David, thank you again! 

Ken Rice's profile image
Ken Rice 
recommend  Recommended
5 years ago

The customer service is excellent. I just bought a set of tires, balanced,mounted and a four wheel alignment done. I skipped a car wash. When I got home the tires and rims were filthy. Two tires had no valve caps. After such excellent customer service at check in I was disappointed when I got home. I guess the devil is in the details. My bad I guess. I should have looked before I left your service center but I was pressed for time. Thank you for asking my opinion. Ken Rice 

Business response:

We appreciate your loyal business very much, Ken, and are sorry to hear that your most recent experience with us was not up par with the standards of excellence that we always strive to deliver. Please do not hesitate to reach out between now and your next service visit if you need anything at all. 

David Oliver's profile image
David Oliver 
recommend  Recommended
5 years ago

I had a pretty good experience the people are very friendly and helpful I had a lot of issues with my car and they did the best they could with what little resources I had to pay for it, and I would definitely recommend BMW of Westbrook 

Business response:

We are very happy to hear that our team was able to take great care of you, David! Thank you again for trusting your business with us, we appreciate it! 

Paul Allen's profile image
Paul Allen 
recommend  Recommended
5 years ago

Great experience as always! 

Business response:

That's what we love to hear, Paul! Thank you again for your loyal business! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 776 reviews. 

When is BMW open?

BMW is closed now. It will open on Monday at 7:30 a.m.