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BMW

4.7

About this business

Location details

280 W Sunrise Hwy, Freeport, NY, 11520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:30 p.m.
Tue9:00 a.m. to 8:30 p.m.
Wed9:00 a.m. to 8:30 p.m.
Thu9:00 a.m. to 8:30 p.m.
Fri9:00 a.m. to 8:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.74,550 reviews
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Adjie's profile image
Adjie 
6 years ago

"Great service" I am happy that I had the opportunity to meet with Andrew Jean today. I had a scheduled service appointment that had me a little concerned. However, Andrew was able to detect the problem immediately and explain to me thoroughly how to resolve it. He was very professional, personable and just a pleasant individual. Thank you BMW of Freeport for your continued great customer service and outstanding support. 

Business response:

It is our pleasure, Adjie. Thank you for allowing us to keep your vehicle in optimal condition. Andrew will appreciate your review. You are always welcome to visit. 

Chris's profile image
Chris 
6 years ago

"Great deal!!" We had a great deal and pleasant experience.. Carlo is very patient and was able to offer the best deal to us. We’ve been to multiple dealers but he was the one who was able to offer the best price.. 

Business response:

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again! 

queridael's profile image
queridael 
6 years ago

"Lucia Santiago never fails!!!" Lucia Santiago has been my go to for several years now. Just walked out with my 5th leased BMW -- she's efficient and always on point. In fact, she's so great that every 3 years when I'm ready, I make a call to her, tell her exactly what I want -- AND IT'S DONE!!! The rest of the staff -- also exceptional!!! 

Business response:

Thank you for the wonderful review! We are pleased that Lucia has earned your repeat business with her exceptional service! Congratulations on your FIFTH BMW; we look forward to your next visit! 

Graisig's profile image
Graisig 
6 years ago

"Second new car of many from BMW of Freeport" Kudos to BMW of Freeport and especially Alex Bocchi. This is my second BMW from Freeport and I don’t plan on going anywhere else because of Alex, Steve in Service and team. Thank you and see you soon. 

Business response:

Thank you for the great review! We are so glad to see your compliments for Alex and Steve and will be sure to pass them along. Congratulations; please come back at any time! 

Sara Gadelkarim's profile image
Sara Gadelkarim 
6 years ago

"Carlo was amazing and absolute pleasure to work with" As a female buyer, I felt so comfortable, respected and informed by Carlo. He took good care of me and my new car and made the car buying experience a pleasure. He was honest, informative and provided good advice. He explained each part of the process and prepped me of what to expect. I felt like I was dealing with a friend- that’s how comfortable he made me feel. My boyfriend accompanied me to the dealership both times I visited and he felt and said the same thing about... read more

Business response:

Thank you for sharing your glowing review of Carlo, Sara! We are so thrilled to see that he exceeded your expectations and treated you with the respect that you deserve. We appreciate your recommendation and look forward to working with you again. 

DeeWats0717's profile image
DeeWats0717 
6 years ago

"Effortless and remarkable!" Its as simple as the customer service! They really make u feel like you belong there. Alex B got me in and out of there with no hassle, and the coffee is A1. 

Business response:

Thank you for the great review! We are pleased to see that Alex took care of you in a hassle-free and timely manner. If we can do anything else for you, please be sure to let us know. 

Zsolt's profile image
Zsolt 
6 years ago

"Great experience " Great experiences overall!!! Very nice and kind and really helpful!! Answered all of our questions and was very helpful with everything!!! We’re very pleased with the the salon and Alex too! Highly recommended!! 

Business response:

Thank you for the great review! We are truly appreciative of your recommendation and are so happy to see that the team exceeded your expectations. Please come back at any time. 

Civilengy1's profile image
Civilengy1 
6 years ago

"Great service and very much more. I love my new BMW X5. " Great service and very much more. I love my new BMW X5, and Carlo made this dream come true. He is very knowledgeable, caring, and honest. Working with him was a pleasure. 

Business response:

Congratulations on your new X5. Carlo will be delighted to learn that you are satisfied with the outcome of your visit. Be sure to let us know when you require further assistance. Have a wonderful day. 

Jason Lazrus's profile image
Jason Lazrus 
6 years ago

"Best Dealership and Car Shopping Experience" Words can't express how thankful I am for the unbelievable service I received while leasing my new car at BMW of Freeport. I worked with both Alex Bocchi (sales) and Carlos Nieto (management). Their professionalism, knowledge, and honesty far exceeded my expectations. They really went above and beyond to not only get me a great deal, but to also make me feel comfortable during what is typically a very stressful and lengthy process. Thank you for a pain-free experience; I can hone... read more

Business response:

Thank you for the positive review and rating! We are happy to know that your leasing experience with us went well and with the help of Alex and Carlos who were professional, knowledgeable, and honest! We value your business and we hope that you will continue to choose us as your dealership! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 4,550 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.