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BMW

4.4

About this business

Location details

6318 Montana Ave, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.43,679 reviews
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Fermin Wong's profile image
Fermin Wong 
recommend  Recommended
7 years ago

Very nice people and service 

Business response:

Thank you Fermin! 

Bobbie Quintana-Romero's profile image
Bobbie Quintana-Romero 
7 years ago

The service was beyond my expectations. The sale took least amount of time I have ever experienced. Juan and Alex are amazing, this is my 5th BMW purchsed from them, I would come back again and recommend to all my friends! Thank you for a smooth sale! 

Business response:

Thank you Bobbie for the kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience! 

Araceli Luera's profile image
Araceli Luera 
7 years ago

Brandon is the best. I got my state inspection my car serviced and cleaned in less than an hour � 

Business response:

Araceli, Thank you for your kind review of Brandon and our service department! 

Marion Harrington's profile image
Marion Harrington 
7 years ago

I will give this service department a 5 Star � rating and Karina Herrera a special Thank You for taking such good care of me. Came in with no appointment and lots of problems and she was able to cure all of them. Although I purchased my BMW in ABQ and serviced it up there, they now have lost a customer and El Paso BMW has won one. Thanks to Karina � 

Business response:

Thank you Marion for the kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit! 

MadHops Shailen's profile image
MadHops Shailen 
7 years ago

Amazing service. Heidi was amazing! 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Ric Falk's profile image
Ric Falk 
7 years ago

Luis was amazing! He did a phenomenal job hosting us, working through our deal and making this become an amazing experience. Highly recommend! 

Padilla Belinda's profile image
Padilla Belinda 
7 years ago

Employees provide excellent attention to detail , Valerie is the best car sales person ever. I highly reccomend her. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Gloria Remijio's profile image
Gloria Remijio 
7 years ago

I have visited the BMW El Paso Service Dept. several times and this recent was NY far the best. My service advisor, Heidi, was polite, knowledgeable and thorough. She informed me of services I required including 2 recalls. The new service dept is spacious, fully loaded with drinks and snacks and everyone was friendly. Thanks Heidi for your excellent customer service! 

Christopher Laramore's profile image
Christopher Laramore 
7 years ago

I have had to drop my car off twice here, once for two weeks. Both times I have been given a loaner car for my convenience. Alejandra Hatorilaa was extremely friendly and helpful. I was kept informed via text and notified promptly when ready. Alex’s customer service skills are a quality you’d expect at BMW, well done. The new show room isn’t as crowded and the snack area is large. Plenty of seating to eat, drink or charge your phone. 

Business response:

Hi Christopher, thank you for your kind review of Alex and our service department! We are glad to hear you enjoyed our new facility too! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 3,679 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.