BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.7

About this business

Location details

1040 Hingham Street, Rockland, MA, 02370, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.72,802 reviews
Select a rating
Marquita Davis Robinson's profile image
Marquita Davis Robinson 
4 years ago

Car serviced It Was very quick. They gave me a loner car, but i only needed it for a few hours. They kept me updated during the entire process as well. 

Business response:

Marquita, thank you for taking the time to leave us a review! It was our pleasure to assist you here at South Shore BMW, and if you ever need anything else, don't hesitate to come back and see us again! 

K-os's profile image
K-os 
4 years ago

Great place to shop Very nice facilities, quick service. Only issue is not enforcing the wear a mask rule during this pandemic. Saw multiple customers in customer waiting area not wearing a mask for extended lengths of time. Walking around looking at accessories with no mask on. Thats a problem 

Business response:

We are taking safety protocols very seriously so I'm disappointed to see this feedback. I do appreciate you bringing your concern to my attention so that we can take steps to address it. If there is anything further I can do to assist you, please contact me directly. Thank you, Tom Toppan - Service Manager - 781-278-1471 

Gary's profile image
Gary 
4 years ago

Excellent Customer Experience The service advisors and department as a whole here are excellent!!! They keep you informed and include you in every step of the job. My new go to for service. 

Business response:

Thank you for taking the time to share your experience, Gary! It means a lot to hear that you are so confident in the South Shore BMW team. Safe travels, and we hope to work with you again down the road! 

Roc's profile image
Roc 
4 years ago

Windshield wipers Great service and very friendly. They gave a me rental so I didn’t have to wait there. Definitely will recommend others to go there to get work done. 

Business response:

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at South Shore BMW, and if you ever need anything else, don't hesitate to come back and see us again! 

Jeffrey G's profile image
Jeffrey G 
4 years ago

The best BMW Dealership I have ever visited I called on Monday to check on the availability of a new M5. I was directed to Jon Norkus. He was nothing short of top notch. Found the car I was looking for and with the help of Lynne I was in and out. This is only place I will buy a BMW. It’s an hour away and there’s another dealership 15 miles away from my front door! Highly recommend this place! 

Business response:

Jeffrey, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jon here at South Shore BMW, and we will certainly let him and Lynne know that you appreciate their help. Safe driving in your new BMW M5! 

Karen's profile image
Karen 
4 years ago

Always a pleasure! I went to get a sticker. It was quick, courteous and I even got a car wash!! I waited comfortably until my service was completed. 

Business response:

Hi Karen - Thank you for taking the time to share! It is wonderful to hear that the team delivered such an exceptional service experience. We appreciate your business and hope to work with you again at South Shore BMW! 

Katie Ellis's profile image
Katie Ellis 
5 years ago

Fantastic Service The service department is great! Tom and Frank are easy to work with and super accommodating to my hectic schedule. I would definitely recommend this dealership 

Business response:

Hi Katie, thank you for reviewing South Shore BMW! We strive to meet the needs of our customers and it is great to hear that Tom and Frank are doing their job right. See you during your vehicle's next service visit! 

Jon's profile image
Jon 
5 years ago

Best in class service Matt in service was detailed and helped with questions. The tech Jeff was thorough and got everything done quickly and efficiently. Top notch service! 5 stars 

Business response:

Jon - Thank you so much for stopping by to commend Matt and Jeff! We love to hear that they made your service experience at South Shore BMW five-star worthy. Hope to see you down the road! 

Karen's profile image
Karen 
5 years ago

????? Quick service visit with loaner car. All of the team were clean, polite and helpful. My car was detailed in and out. It looked and ran beautifully. 

Business response:

Hi Karen - We are so happy to hear that your car is running smoothly after your visit with us at South Shore BMW. Thank you for the five stars! We look forward to seeing you next time. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 2,802 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:00 a.m.