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BMW
- Automotive
- North Canton, OH
About this business
Location details
6461 Whipple Ave NW, North Canton, OH, 44720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The dealership was very easy to work with and were able to get the necessary paperwork to me in a very timely manner. Paul was very responsive to my questions and needs and got back with me very promptly. Although I live a long way from this dealership I can recommend them to anyone looking to buy a car online and have it shipped to their home. Five stars all the way.
Business response:
Thank you for your kind feedback! We appreciate your business and hope you enjoy your new vehicle.
"False Advertising!" The Cain BMW website as well as the national BMW website indicates that there is .9% financing on 2016-2018 CPO vehicles . I offered the asking price on the vehicle which obviously was accepted. I was then told hours later by James, the Cain BMW finance manager, that Cain is not participating in the .9% financing despite meeting all the advertised criteria. The criteria required an 800+ credit score. I exceeded 820. Wife is very disappointed after spending 3 hrs of her day. WOW!
Business response:
Hi, We sincerely apologize, there was an internal miscommunication that has been resolved. You do indeed qualify for the offer, and we are participating in that program. When you complete the purchase, your paperwork will reflect this. Please feel free to contact James Orlando with any questions in the meantime - (330) 494-5588 or james@cainbmw.com We apologize again for our error, and thank you for your business
Drove over 4 hours to buy this vehicle to find out that "spotless, not one scratch, and brand new tires" really meant "scratches that we painted over, badly dented Bumper, small dings and dents all over body and half tread tires" . Not to mention the skid plates were missing and the underside of the body was tore up from the previous owner going off roading without skid plates. When paying only $5,000 less than I could pay for a brand new Jeep Rubicon for a 2012 that they were selling, I would expect much better quality of v... read more
Business response:
Management Response: We purchased this Jeep from a Jeep dealer where it was Jeep certified. We also had the Jeep re-inspected, tires are 15/16 tread, the axles are correct, no paintwork/bodywork has been done to the vehicle, and to our knowledge the Jeep in question is in sound mechanical condition.
My experience with John Romell was the best I have ever had at any dealership. John conversed with me over the internet until we came up with a sales agreement for both parties. I then drove from PA to Ohio to purchase my new X3. Once I got there I was greeted with respect. John had the car I was interested in out front ready for me to test drive and had the person who would purchase mine also there to go over the car. He went over all the features of the vehicle and preset things up so I would not have to on my drive back t... read more
Business response:
Hi Deborah! Thanks for taking the time to review your experience with John and Cain BMW. We are happy to hear your experience was a good one. We hope you are enjoying your new X3! Please don't hesitate to give us a call should any needs or concerns come up in the future. Thanks again for choosing Cain BMW!
I located a specific vehicle on the lot of Cain BMW, a 2013 X5 35d. I contacted Cain BMW, and received a good experience. The pictures online of the vehicle were incorrect, and that was the only mishap. However, the Sales Advisor was not aware of this. After I showed him that the sticker and pictures were not correlating, he had pictures taken, and then emailed them to me. We scheduled a time for me to arrive onsite, and perform a test drove. I arrived a little later than anticipated, as I was coming from 3 hours away, so th... read more
BEWARE USED CAR BUYERS!!! This has to be the worst purchasing experience of a used vehicle I ever had. All I can do is forwarn any person even remotely considering purchasing a used vehicle from this Cain BMW dealership is to stay as far away from them as possible. The dealership and the sales personnel are very aware of any " lemons" on the lot. If a vehicle has been there for close to 3 months there is a reason. I highly recommend having an outside mechanic not affiliated with the dealership do a complete vehicle check PRI... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 744 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.