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BMW

4.9

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Location details

2801 N US Highway 31 S, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.9732 reviews
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Carol's profile image
Carol 
7 years ago

Traverse City’s Best Everyone I dealt with, Patrick Lavis, Chris Pratt, Joe ? were friendly, competent, professional and knowledgeable about the product and the process. This dealership is a first class operation from top to bottom, beginning to end! 

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Marvin 
7 years ago

Best sales experience ever Chris Pratt went far 'above and beyond' to secure our I-3, shepherd it along the build and ship process, and nudge it home in order to receive it on time. BMW had issued a coupon to veterans that we were counting on. When the company suddenly shortened the timeline by 6 months we almost gave up hope. Chris was outstanding in his calm and kind approach, never giving up, and steadily working to 'make it happen'. We are over the moon with the service we received and we also love th... read more

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Jeanne 
7 years ago

Excellent Service! Service is excellent! Personnel knowledge and courtesy are truly outstanding! When needed, a substitute vehicle is provided. Very attractive and comfortable showroom. 

Jonathan's profile image
Jonathan 
7 years ago

Great personnel, excellent service Service was performed quickly. Even though we arrived early, the car was taken into service upon arrival. Vehicle was clean after service. 

Steven's profile image
Steven 
7 years ago

Great service, everyone was very friendly!! Everything was great! The paperwork went very smooth and quickly. Dave did a wonderful job explaining everything, what each document was for that we were signing. He went out of his way to make it a pleasant experience. 

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Justin 
7 years ago

Excellent service from Chris Pratt Chris Pratt has been the best sales professional I have ever worked with. This was my 5th car from Chris and likely my 20th car purchase. He’s by far the best in every brand I have purchased. BMW, Mercedes, Cadillac, Audi, Porsche, Jeep, Ford. Also really appreciate Patrick and Dave. Superb team! 

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Corinna 
7 years ago

Awesome service Patrick was amazing! Accommodating, helpful, and so very knowledgable! Top notch service!! I would not choose any other dealership and will recommend all of my friends/family looking to buy! 

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Maureen 
7 years ago

A caring car buying experience ! chris & patrick make a wonderful team. i mean truly. being from chicago i was always used to car buying being a real hassle. but i am happy to say that i have now come back to chris and patrick to do it all over again. it's obvious that they care to do what's best for you - that will certainly keep us coming back. 

Dennis's profile image
Dennis 
7 years ago

Quality service Timely communication from service representative, straight forward assessment of what needed to be done, repairs done within estimated time frame, cost under estimate. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 732 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.