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BMW

4.9

About this business

Location details

2801 N US Highway 31 S, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.9732 reviews
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Sue's profile image
Sue 
7 years ago

dealership and service people are so friendly explained my issue in detail. They are always ready to serve my needs and accommodate my schedule. Matt in service is so patient (both of them) and Chris and Patrick in sales are the best 

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Bill 
7 years ago

Ten year old X5. Excellent service Prompt and complete service. Dealer provided a loaner vehicle. Service personnel kept me aware of progress and status of my care. 

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Alan 
7 years ago

Great service and clean facility Friendly and courteous staff. loaner offer, reasonable estimate of the service cost and timing, comfortable waiting area and vehicle cleaning after service. 

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Rachel 
7 years ago

Great service All employees (Ken, Chris, and Mike) that I interacted with were very friendly, responsive, and courteous. They even brought my car back to me when it was finished. That was much appreciated. Thank you all! 

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Jerry 
7 years ago

Great people, service and product. Quick and easy to schedule an appointment . Work was done on time and at the estimated cost. I went in on the day they were servicing the vehicle and added and extra request. That work was also done on time and at a cost I estimated myself. Great people and great product. 

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Renee 
7 years ago

BMW Service Team is top notch. Ken took me as a walk-in because my car was not starting consistently. He arranged a round trip ride with Austin and kept me updated on the status of my car. The staff assessed the car, did a safety check and got my battery back to normal the same day. I cannot tell you how much I appreciate the excellent personal service from my BMW team. Thank you, Renee Dean 

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John 
7 years ago

Great Service Very helpful, honest, good service. All the people at the dealership are personable, honest, professional, and very accomplished. Thanks especially to Patrick, Matt, and Ken. 

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Jonathan 
7 years ago

Service Experience Service advisor Ken Mathews was great. He was very friendly, knowledgeable, and even arranged a loaner car on short notice. 

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Gene 
7 years ago

A pleasure to deal with Knowledge, courtesy of salesman who assessed my needs and came up with an excellent choice I hadn't considered. I was accommodated at every step of the process. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 732 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.