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BMW

4.9

About this business

Location details

2801 N US Highway 31 S, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.9732 reviews
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Ross 
8 years ago

Great Service The service department has been excellent. I've always been treated well and the service has been timely and well performed. 

Roy's profile image
Roy 
8 years ago

Great service I was told my appointment would be at 8:30 am and my car was taken into service at the 8:22 am. 

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Jeffrey 
8 years ago

Great Service, excellent staff Friendly, knowledgeable staff. They got me in quickly, had a loaner ready & fixed the problem. My car is always cleaned when I pick it up. It's nice to go to a dealership where everyone knows you. Both Matt's do a great job!!! 

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Theodore 
8 years ago

Ted Perez Wait time, waiting area, and service as advertised. Easy drop-off, courteous and professional staff. Special assistance with telephone pairing that was not scheduled. 

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Marios 
8 years ago

Exceptional Service,Professionalism beyond compare Professionalism & courtesy extended. Exactly the way I expected to be treated. Your representative Matt was available, explained everything in detail & answered ALL my questions. . Kudos to your team. Thank You 

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Susan 
8 years ago

Consistently excellent service It was so good to see Matt Echols back at the dealership as he is always respectful and very responsive. It was also great to have a BMW loaner for a few hours to run errands while my car was worked on. And it is always nice to have the courtesy car wash! Thank you! Sue 

Gene's profile image
Gene 
8 years ago

Tire change experience Friendly, helpful staff. Pleasant waiting area. I appreciate having my off season tires stored. The availability of coffee was appreciated. 

Bob's profile image
Bob 
8 years ago

Good, professional service department Service was completed on schedule promised. No issues or concerns with the work done. I have had all service on my 2 vehicles done here. 

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Donald 
8 years ago

Repair service It's a respectful experience , I am a priority and it is so nice to have my car washed without asking , Steve does a great job and don't miss the fact that Matt Echols sets the tone leadership and is the face and ambassador of BMW Glad you got him back 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 732 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.