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BMW
- Automotive
- Saint Louis, MO
About this business
Location details
3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got an email saying my car said it needed oil change. I was able to make the appointment easily on line at a time that worked for me. They were expecting me, I could wait and the car was done faster than the had allotted, waiting area is nice, with refreshments and internet so I could work. Beyond the oil change that was expected they offered to switch the wiper blades as those can be changed each year, I didn't know that. So it was a good experience.
Dennis has handled the purchase of 11 different cars for me thru the years and has always delivered excellent service. Great firm to work with. Very respectful of my time and priorities
Autohaus did a wonderful job in diagnosing and fixing a ghostly vibration in my BMW 750. After working through the obvious (potential) tire issues and a couple of test drives, they located the source of my concern and replaced the offending assembly. With a few tweaks, back to the wonderful, factory new, ride!
Received great customer service! Mike was extremely helpful and made My service visit very easy and painless! Mike Crader is always friendly and very easy to work with.
I was moving out of town in a couple of days and felt something in my brakes. I called Chris, and he immediately got me in. Very courteous, professional and effective. I will very much miss the Autohaus experience. Thanks Chris!
I bought my 2016 340i xDrive about a year ago from Autohaus and they were great during that entire experience also. I just brought it in for my first service and worked with Linda Schaefer and Chris Buie who were extremely friendly and treated me with 1st class and professional service. I was very pleased with how welcoming and helpful they were. They addressed everything I ask with a smile and I even told Linda she did a wonderful job. I look forward to working with her in the future!
I have owned 6 BMWs and have loved them all. But when it comes to individual service I think it's not because of the dealer, it is because of the service advisor I work with. His name is Dan Wirick. In my estimation he is the best and awesome. He has gone out of his way to sincerely make me a satisfied customer for over 6 years. He is the only reason I would come back and buy another car. He is trustworthy, knowledgeable and never has tried to over sell me, plus he is just a fun nice guy! I highly recommend him!
When you buy a car, Dennis Shaffner selects for you something that's a perfect fit. When it's time for service, Linda Schaefer, answers all your questions and selects the right replacement ride for the day. Whenever you have a question, or need other help, Alicia Botsch has the right answer. She really is a bmw genius. Even the receptioist knew the answer to our question. You don't see a dealership this professional that often.
Best service department in area- Linda Schaefer always goes the extra mile, great communication throughout the process, service is completed on time and as promised, I've never had any problems or concerns with repair or maintenance performed at Autohaus.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,307 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.