This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Saint Louis, MO
About this business
Location details
3015 S Hanley Rd, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"The best customer service! I brought my car in for an..." The best customer service! I brought my car in for an airbag recall when other issues were identified. Everyone was so helpful in explaining what needed to be done. I have been bringing my BMW to other auto shops for work over the last few years, but after this experience with Ty and the service tech, you guys have a customer for life. Thank you!
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"Service department personnel were very helpful in..." Service department personnel were very helpful in addressing the issue, scheduling and performing the repair in a very timely manner. All individuals involved were terrific
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"Great service and care. Thank you Ty for all you did to..." Great service and care. Thank you Ty for all you did to make the experience easy. Always a pleasure. The loaner and new waiting room first class.
Business response:
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
"We are happy with the service provided, Ethan is great..." We are happy with the service provided, Ethan is great when explaining what will be done in the service visit. I would totally recommend him!
Business response:
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
"My problem was resolved though the work of Linda Schaefer..." My problem was resolved though the work of Linda Schaefer in the customer service center. She went beyond the customary help to make sure my vehicle was repaired.
Business response:
Thank you for the review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. We appreciate any feedback you have for us. Linda is one of the best! Thank you for choosing Autohaus!
"I want to thank Patti and the entire service dept at..." I want to thank Patti and the entire service dept at Autohaus. I had an issue that required a complete engine replacement. As my vehicle was out of warranty and BMW USA offered no assistance this was a very expensive repair. Patti Kupfler and Autohaus worked with me to provide a more reasonable cost. I have been a loyal customer of the Autohaus service department and will continue to do so.
Business response:
Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Patti is true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!
"Autohaus was great to deal with! The whole team was top..." Autohaus was great to deal with! The whole team was top notch. Jens and Marquis have been super helpful and I can’t recommend them enough.
Business response:
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
"Linda is always great to deal with, she always makes..." Linda is always great to deal with, she always makes service as easy as possible for me. AutoHaus is the only dealership I will ever go to for my BMW needs.
Business response:
Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!
"Took my car in for an airbag recall, and had some..." Took my car in for an airbag recall, and had some maintenance done as well. Great experience from start to finish. Extra shout for Ty staying on top of it all and in touch throughout. I'll be back.
Business response:
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,307 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.