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BMW

4.6

About this business

Location details

23435 Valencia Blvd, Valencia, Valencia, CA, 91355, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.62,332 reviews
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Violet Guiragosian's profile image
Violet Guiragosian 
5 years ago

BMW Service at Valencia Dealer They treat you in professional and friendly manner from the moment you pull up to the service area. 

Business response:

Violet, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit! 

Nadia Ibrahim's profile image
Nadia Ibrahim 
5 years ago

owner awesome, the technician Jesse was great and helpful always . 

Business response:

Hi, we're happy you found Jesse to be so helpful during your experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Suzy Melkoun's profile image
Suzy Melkoun 
5 years ago

Car Service Great customer service. Efficient and prompt. I highly recommend this dealer. 

Business response:

Thanks so much for the warm recommendation of the team here at Valencia BMW. We are happy to provide such great service. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Sharon L Dawson's profile image
Sharon L Dawson 
5 years ago

Summary of recent service Took my 2000 323ci in for service about a recall notice for passenger side airbags. Service advisor (Vanessa) was pleasant and helpful. Work was done promptly in a few hours. Shuttle (driven by Juan and Thomas) provided door to door transportation for me with pleasant conversation. Also requested new wiper blades but did not receive $15 discount per my email notice. Was advised of 3 items needing replacement due to oil leaks at a cost that is probably more than the car is worth, so will consult my m... read more

Business response:

Sharon, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (888) 284-3140 to discuss what we can do to help. 

Michael Redmond's profile image
Michael Redmond 
5 years ago

BMW Valencia Jesse was very helpful. Got the car in quickly and finished before the estimated time frame. 

Business response:

Michael, we are pleased to hear that everything was completed on time and to your satisfaction. If you ever need help, just give us a call. Happy motoring! 

Felipe Senon's profile image
Felipe Senon 
5 years ago

Review Service director was great and very helpful, but my car was not washed after it was serviced 

Business response:

Hi Felipe, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! 

Robert Round's profile image
Robert Round 
5 years ago

Valencia BMW Jeffrey, my salesman, was honest and extremely easy to work with. A little slow getting into the finance guy but otherwise a great experience 

Business response:

Hi Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! 

DB's profile image
DB 
5 years ago

2020 430I Overall great experience. Great customer service with a broad inventory to choose from. 

Business response:

We are pleased to hear you had such a positive experience with us, Db! If you ever need help, just give us a call. Happy motoring! 

John Howard's profile image
John Howard 
5 years ago

Good Service They took care of a recall, and while they were at it, they changed my oil and filled up my brake fluid. 

Business response:

John, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,332 reviews. 

When is BMW open?

BMW is closed now. It will open at 10:00 a.m.