BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
Select a rating
Ray William Francis's profile image
Ray William Francis 
5 years ago

BMW of Fairfax Review I had a great car buying experience with my client advisor, Alex Yakovlev. He was very professional and thoroughly explained every major component of my new BMW 3 series automobile. I would definitley buy another car from Alex and would highly recommend him to my friends and colleagues who seek a new car. Thanks, Alex, for your help! You are highly motivated toward customer service. Ray Francis 

Business response:

Ray William Francis, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! We look forward to your next visit! Take care! 

Fred's profile image
Fred 
5 years ago

Excellent communication and service Customer service from Frankie was excellent! We communicated via email/text regarding options for service and other questions I had. Her responses were always quick and informative. Service on my car was performed on short notice and finished as promised. Very happy! 

Business response:

Thanks for this wonderful feedback. We hope to see you again soon! 

Jezeree Sullenberger's profile image
Jezeree Sullenberger 
5 years ago

Best Bimmer Experience Everything was great - easy process and I love my new car! 

Business response:

Jezeree Sullenberger, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day! 

Sharon Keller's profile image
Sharon Keller 
5 years ago

Great work - so helpful!! Ian was great and so helpful getting my car in and fixed quickly! 

Business response:

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

KStew's profile image
KStew 
5 years ago

Satisfied Customer Buying a car during COVID was a different experience, but my salesperson, Alex Iakovlev helped to make it seamless. Alex was so smart, polite, careful and patient, and answered every question I had in detail. His support during this process was invaluable. And now I have a great new car! 

Business response:

Kstew, we are so happy to read such a great review about BMW of Fairfax! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

H. Sterling's profile image
H. Sterling 
5 years ago

OUTSTANDING CUSTOMER SERVICE AGENT Why BMW of Fairfax is a reputable and positive dealership and repair destination is because of their caliber of people. Specifically Customer Service agent Jonathan Perricelli. Jonathan was extraordinary in the amount of time, energy and work he put into my recent repair issue when I brought my BMW in for a question about a tire leak that turned into a larger then expected issue with the tires. Jonathan spent a full day and a half going above and beyond his scope of duties in an effort to m... read more

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Sara R's profile image
Sara R 
5 years ago

Best car buying experience I've ever had! BMW of Fairfax is truly a great place to buy a car. Ditron, our sales representative, was professional, polite, knowledgeable, and went out of his way to take care of us. The entire process from selecting a car to buying it was easy, there was never any pressure, and everyone at the dealer was extremely helpful and polite. 

Business response:

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Sulaiman Alsughayyir's profile image
Sulaiman Alsughayyir 
5 years ago

My experience Great job thanks, very organized and fast service I brought my car to them at 2:00 pm and it was ready and clean by 5:00 pm. 

Business response:

Sulaiman Alsughayyir, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care! 

Ryan Stephens's profile image
Ryan Stephens 
5 years ago

2017 BMW X5 Purchase at BMW Fairfax Karim helped us throughout the car buying experience. He was excellent throughout the process and we are already planning on using him in the future. The car was in excellent condition and looked great! We are thrilled with the purchase. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.