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BMW

4.5

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Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
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NewToyOwner's profile image
NewToyOwner 
4 years ago

Car Buying Experience Petr made the car buying experience easy. He was very informed not only about BMWs but the other cars I was considering. It made having a conversation about which car was best for me easy. Petr seemed genuinely more interested in what I was looking for in a new car instead of just making a sale. 

Business response:

Newtoyowner, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Fairfax! 

Lauren K's profile image
Lauren K 
4 years ago

Exceptional Service with a Smile Repairs attentive to doing it right the first time! Stellar personal attention and care for customers. Elena and Dale are quite a team doing repairs on BMWs. 

Business response:

Lauren K, we're happy you found our staff to be so supportive during your experience here at BMW of Fairfax. We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Chantel Sales's profile image
Chantel Sales 
4 years ago

Amazing service experience ? Service rep Frankie Johnson was amazing with my cars evaluation and maintenance. 

Ronald Wiley's profile image
Ronald Wiley 
4 years ago

GREAT BMW REPAIR SERVICE AND CUSTOMER SERVICE My technician - Danika Edwards was on top of my repairs from the very beginning. She was helpful getting the information and process started. She kept me informed regarding options and the eventual progress of the repairs. The customer service representative - Melanie Wendo - was also very helpful in initiating my UBER app. The service was great and the people were even better. It was an overall great experience. 

PRK's profile image
PRK 
4 years ago

X3 to X1 and couldn't be happier! Once Alex Iakovlev got on board, the buying experience was exceptional. In fact, I can truthfully say one of the best I have ever had. It's nice to meet a salesman who knows his stuff. Alex answered my questions prior to me even forming them. A very thorough and competent employee of whom management at Fairfax BMW should be proud! 

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Mr Houston 
4 years ago

Fairfax Bmw Service Department My Experience with Mr McNeil was great as always. He took great car of my car needs, very professional 

Jasmine Wilson's profile image
Jasmine Wilson 
4 years ago

Great experience The professionalism as well as great customer service that was provided to me for making my first purchase from BMW exceeded my expectations. Karim and James are both very informative and kind and made this process as easy as 1,2,3! If you are looking for a car, coming to BMW of Fairfax should be the first and only place to buy your car from. 

Prospero Gatus's profile image
Prospero Gatus 
4 years ago

Excellent Service Department Dropped vehicle to get something fixed, the Service Advisor, Shea Lueder and team identified the problem promptly and the provided the necessary assistance required to get the vehicle done in a timely manner. Excellent customer service and professionalism! Thanks!! 

Sid Oberoi's profile image
Sid Oberoi 
4 years ago

Sid Oberoi It was not bad. I was not expecting to pay what I had to pay. But, I guess that is the cost you pay if you want to maintain your car. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is open now. It will close at 5:00 p.m.