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BMW
- Automotive
- Northfield, IL
About this business
Location details
700 W Frontage Rd, Northfield, IL, 60093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Friendly, attentive service people who are easy to reach..." Friendly, attentive service people who are easy to reach and quick to respond. Thorough work.
Business response:
We really appreciate your feedback, Betsy! Thank you so much for coming to Fields BMW Northfield for your auto service needs.
"Field’s BMW service is already courteous and thoughtful...." Field’s BMW service is already courteous and thoughtful. The work is always on time and reliable. I appreciate the attention .of the staff both administrators and service.
Business response:
Thank you for choosing Fields BMW Northfield! We are delighted to hear that you can depend on our team to provide excellent service and really appreciate you commending us. Have a wonderful day!
"Go see Brandon in service and go say hi to Anibal he is..." Go see Brandon in service and go say hi to Anibal he is the service manager and FIELDS BMW. Thanks again for all your help.
Business response:
Thank you for trusting Fields BMW Northfield to get the job done. We look forward to taking care of you during your next visit!
"Always the best experience. The whole service department..." Always the best experience. The whole service department is top notch and delivers all promised. I have been using them for years and although they are not the closest I would never consider going anywhere else
Business response:
We are so grateful for your loyal business and your confidence in our team! It means a lot to hear that you are a happy customer and we look forward to working with you next time. Thank you from all of us at Fields BMW Northfield!
"Jerry is always perfect. Customer service is off the..." Jerry is always perfect. Customer service is off the charts. He has deep knowledge and expertise, is informative and customer oriented. Trustworthy and very transparent
Business response:
Thank you for taking the time to review us, Tim! We appreciate your support and are thrilled to hear that you had such a successful experience working with Jerry and the Fields BMW Northfield team. Drive safely, and we hope to see you again down the road!
"Ed was is very efficient handling the service on my..." Ed was is very efficient handling the service on my certified 2017 BMW. Fast Efficient.. Brand New Loaner car. It has a clean, welcoming waiting area as well.
Business response:
Thank you for the outstanding review, John, and for trusting the Fields BMW Northfield team with the care of your 2017 BMW. It is truly our pleasure to assist you! Safe travels, and we'll see you again next time!
"Jerry is awesome. He always makes you feel at home..." Jerry is awesome. He always makes you feel at home whether my car is in for a quick service or more involved. He explains the service in detail and makes you feel like one of the Fields Family. Truly a great Service Advisor!
"I would like to thank Brandon Luke for his excellent help..." I would like to thank Brandon Luke for his excellent help and support on my complaints and worries on my 2017 X3 Sport certified pre-owned.He was my advisor and very particular of my concerned with updates of my serviced X3. Brandon was polite,understanding and being attentive to my requests. I had a great experienced on the service department and I highly recommend this Fields of Northfield dealership to all lovers of BMW vehicles. Thank you so much Brandon for ... read more
"outstanding service ! " with one phone call I am completely convinced I have found my vehicles new service department ! Chris Goodrich promptly provided me with useful feed back in a sticky situation, helping me find my new service department and advisor ! I for the first time look forward to bringing my vehicle in for service, I feel I have found an advisor I can t trust !
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,481 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.