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BMW
- Automotive
- Shelburne, VT
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
3328 Shelburne Rd, Shelburne, VT, 05482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Buyers Beware!
Very bad customer service in the service department. My car which is a 2018 bought the very end of December has had many issues. We did not buy the car from automaster but they are the closest location to us. Automaster now refuses to work on my car. Some issues were the engine making noise when you accelerate their fix was putting an axle in. The sliding door would not open one night while we were at soccer practice we had to put my infant through the window. I called and spoke with Steve who told me over the phone that the... read more
I am leaving this review in hope that I can save somebody the hassle in the service department of Honda that I had to go through. This is by far the worst experience I have had getting my brand new van serviced and fixed correctly. I don't have enough room to write and explain the situation and trouble I have gone through on this page. I would say after 5 times my van has been down there it still is not fixed after contacting American Honda customer service . Automaster has told them they cannot fix my van and wish to have m... read more
The shuttle drivers and Customer service staff are great. I am reviewing the lack of hours for the service department: not open on weekends and closes at 530pm. So inconvenient. Also shuttles should run later, 4pm being the last time they leave certain areas is way to early. Taking my car in for service here is a hassle and makes for a very frustrating day.
POOR EXPERIENCE AND WILL NEVER COME BACK! SERVICE MANAGER WAS HORRIBLE!
Where to begin with this place. I honestly dread every time i come here. It is unfortunate because it is by far the closest honda dealership to me but the severe lack of customer service is shameful. Any time i have attempted to get something warrantied here they give me the runaround. Told me my sun visors werent broken enough to be covered for the recall as they are known to split in half on my model honda. A while back i brought my car in and told the guy in service on the phone and in person that i would be supplying my ... read more
My elderly mother went into Automaster to buy a 2017 Honda Model. The salesperson presented her with pricing and said 'that was their bottom line price.' Fortunately she called me to discuss numbers and something seemed off. I called 802Honda for a second quote and without any problem obtained dealer invoice cost on a 2017 and 2018 same model. Not only did Automaster inflate to her the dealer invoice cost but the total amount due on the 2017 was nearly $200.00 MORE than the negotiated price I obtained from 802Honda on a 2018... read more
I went in with a relative to look at a new Honda. I personally won't ever go again nor will I purchase a vehicle after the greeting time and attitude from the salesman. Not to mention he stated they were understaffed and the comment regarding a possible trade. Basically the trade is a very nice vehicle just looking to get a bigger vehicle as the need for more room is required for a business endeavor. No worries though Honda dealer in Rutland and New York seem like they would prefer to discuss buisness more.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 247 reviews.
When is BMW open?
BMW is open now. It will close at 6:30 p.m.