BMW

Vlcig 

on DealerRater

14 years ago

Ellen is a true professional. I have purchased no less than 40 cars over the 30 years I've bee dealing with her. She has great product knowledges and will do whatever it takes to locate, order and deliver the cars of my dreams. I am awaiting my 2011 BMW 550i that she custom built for me. It will be a very Merry Christmas this year. 

patruskal 

on DealerRater

14 years ago

The best team EVER! I am a very satisfied customer. This is my second car leased and serviced with South Bay and I refuse to do business with any other dealership. They are extremely patient with me and they make sure that all of my needs are met in a timely fashion and in a professional manner. 

GPF 

on DealerRater

14 years ago

I just bought a new 550i and this is my 9th BMW, eight of them have been bought from Ellen Montgomery. Ellen's professionalism, ease of doing business with and competitive pricing are just some of the reasons that I remain a loyal cutomer of both her and BMW. I recomend Ellen to friends and they are all appreciative and have nothing but great things to say. I will be back. 

TerryW 

on DealerRater

14 years ago

I just leased another new 5 series from Ellen, and will continue to get my new BMWs from her. She is a true professional, provides outstanding personal service, understands the financial and other details of the lease process and offers a fair price without a lot of haggling. I particularly appreciate that she handles the whole process by email and over the phone until it is time for delivery, or will gladly meet with the customer if that is what they want or need. Ellen is also very responsive to email and other inquiries .... read more

malibujack1 

on DealerRater

14 years ago

I have had nothing but great experience in this Dealership from the receptionist on the front desk to the guys that wash my car occasionaly.My salesman was Mark Black,a very nice patient and knowlegeble salesman,and now for service I see Marc Pizzuto always approches me with a great smile,very knowlegeble about different issues and very accomodating with appointments loaner and issues professionaly resolved.I would defenately raccomand this dealership.Jack 

akwon1 

on DealerRater

14 years ago

We sent a letter into Corporate BMW and also Southbay BMW to let you know of our experience. Our salesperson, Ernie Munoz, was fantastic. He made the process easy, quick, and we thought the price was more than fair. We've since then recommended our friends and family (which resulted in them purchasing/leasing BMWs from him as well) and will continue to do so. 

barnecourt 

on DealerRater

14 years ago

The included maintenance is a huge deal and they team really made it clear why it was important. The overall personal experience was great, people were very professional and helpful. I never had to wait very long from department to department and felt the experience could not have been better. 

fumiko carole fujita 

on DealerRater

14 years ago

Darryl Kwok is an excellent service advisor. I am completely satisfied with the service he provides. He is conscientious, curteous and efficient. He is always pleasant and keeps me updated as to what is being done to service my car and when the car will be completed. Thank you. 

lassieman 

on DealerRater

14 years ago

This is the best dealerhip I have ever worked with. They treated me like their best customer. My service experience has been over the last 4 years and i would never work with anyone other than Mark Caudillo. He is the reason i go back there. They handle everything the first time.