BMW

cgopen 

on DealerRater

14 years ago

We love the South Bay BMW, it's easy and fast to set something up with them, and they have pretty good food too! To be honest, we went to the Beverly Hills BMW first, and our experience there was downright bad. South Bay BMW is heaven and Beverly Hills BMW hell. Ernie Munoz is hands down the BEST dealer we've ever encountered. He did not make us wait, he is very friendly and professional, and you just know he is a great guy. He took the time to answer any question we had, and he knows EVERYTHING! After we bought our car, he ... read more

balale 

on DealerRater

14 years ago

Buying a new BMW 528i from Ernie Munoz at South Bay BMW was the best car purchasing experience we have ever had. No pressure but very thorough and enjoyable. And the on-going relationship with him and his availability to answer questions or provide information is exceptional. Ernie has notable expertise and genuine customer skills. Kathryn and Michael Balale 

nazoakley 

on DealerRater

14 years ago

This is my second time visiting south bay for service and it has been excellent both times. My service rep. Kevin Smuckler is extremely professional,friendly and patient. All the employees are pleasant and give the highest level of customer service. I use to be a client at Santa Monica BMW and after my experience at south bay BMW and Kevin Smuckler I will never go any where else. naz Oakley 

tschwartz 

on DealerRater

14 years ago

I recently bought a certified pre-owned 328i and have never before had such an enjoyble car purchasing experience. I live a couple of hours away from the dealership but Ernie was so responsive and detail-oriented that it was worth the travel. He handled all the paperwork and other details so I will able to drive off after minimal prep-time on my part. At one point early in our discussions, I asked him about the tire size and he answered my question and followed up by texting pictures of the rims and tire size! Exceptional se... read more

aamster 

on DealerRater

14 years ago

Very impressed with the dealership. My new M3 was my 3rd car purchased at the dealership. My salesman, Enie Munoz, was very knowledgeable and helpful in my purchase decision. I've attempted to work with other local dealerships, and South Bay BMW is by far the best. I will be back when I purchase my next BMW. 

amh 

on DealerRater

14 years ago

Ernie Munoz is by far the best car sales representative that we have ever worked with, and we've probably purchased around 20 different vehicles over the years. (That number doesn't include our BMW motorcycles.) Everything about the South Bay dealership is inviting & easy, from making an appointment, to dropping off & picking up our vehicles. It's a fun place to visit! We often stop by to say 'Hi' to Ernie & find out what's new there. Every single person that we've dealt with at South Bay BMW has been respectful, informative... read more

getty76 

on DealerRater

14 years ago

Definitely better than my experience at Alexander BMW in Los Angeles. Marco Pizzuto was quick and I didn't feel rushed!!!! Great place for people who don't have time to waste!! 

Steve Calhoun 

on DealerRater

14 years ago

The sales experience was professional, simple, and honest. They did everything they said they would in a very timely manner. I had spoken with another dealer, but they gave me the run around and could not deliver the car I wanted, even though they said they could. It turns out they had a small inventory of cars, while SBay BMW had a very large inventory to choose from. 

cwright07 

on DealerRater

14 years ago

Ernie Munoz is the best person I have bought a car from. He is trustworthy, responsible and follows up on his promises. He was very knowledgeable and always attentive to what was important to me. I would recommend him to anyone that is in the market for a new car.