BMW

rbl10 

on DealerRater

14 years ago

Ernie is a very professional, friendly and helpful sales person. He was even helpful even after I bought a car. U have dealth with lots of car sales people, Ernie by far is the best sales person I have ever known. I am very happy with his customer services. 

pdevine 

on DealerRater

14 years ago

I had a great experience. there was no pressure, Ernie answered all questions, was always available to talk, and drive several vehicles. He was very responsive to inquiries and provided prompt service. He was congenial and personable. I liked the experience and will recommend to others. P. Devine 

Roxaner 

on DealerRater

14 years ago

I was very impressed with the level of service provided at South Bay BMW. From the point of scheduling to the Shuttle ride - everyone was very courteous and timely. Every service issue I raised was resolved in a timely manner. My interaction with the Service Consultant, Marc Pizzuto was excellent. Marc's customer Service skills are top notch. He was very attentive to ensuring the service issues I raised were properly noted for resolution. Marc was extremely polite, professional. As a Sr. Director for an International Company... read more

karengage 

on DealerRater

14 years ago

I had just been approved for a car loan and I knew that I wanted to get my dream car: a BMW 3 series. Ernie Munoz made it happen. He made my car buying experience a happy and gratifying one. I got a great deal and a beutiful car. I have told all of my friends that if they want to get a BMW and go to South Bay they must see Ernie Munoz. 

diesel1218 

on DealerRater

14 years ago

I have spoken with Alex Do on the purchase of a new Mini. She was extremely helpful and courteous to my needs. Alex went out of her way to make me feel at home though out the process. She took her time and explained all my options to me as well as providing great recommendations. Alex defines excellence and is the reason I will make South Bay BMW my choice in the future. 

CJS 

on DealerRater

14 years ago

I recently bought the GT with Ernie Munoz. I'm a nice guy, but the second I step onto a car lot and some poor salesman approaches me, I go super defensive and turn into a complete and utter jerk - I make both our days miserable. I hate being that way, and so . . . I hate buying new cars. But one of my best friends (who, by the way, is a natural born, undiscerning jerk) knew I was suffering through the new car process and had just bought an X5 for his wife and a 550i for himself - told me to work with Ernie, and that he was t... read more

simon0o0 

on DealerRater

14 years ago

I was VERY HAPPY with my experience at South Bay BMW and with Alex Do. Alex was very helpful in finding me the right car that met my specifications. She was very professional and went out of her way to make me feel comfortable with the whole car buying experience. I would recommend Alex and South Bay BMW to anyone looking for a great car and a pleasant car buying experience. 

itlacpa 

on DealerRater

14 years ago

Quite often the new car "itch" leads my wife and myself to numerous dealerships to test drive new cars. We start off pretty excited about test driving the new vehicles but usually the excitement disappears when the car salesman turns out to be an annoying douchebag. However, our experience at South Bay BMW was totally different due to their incredible sales staff, particularly Ernie Munoz. Ernie is the coolest, most knowledgeable, and most helpful car salesman we have ever encountered. We've been to the dealership a few time... read more

annable01 

on DealerRater

14 years ago

Darryl Kwock & David Araujo are awesome! They are both very knowledgable and helpful every time I come to the dealership. Whether it is to purchase a car or get it serviced, I always feel good about my experience upon leaving the dealership. Thanks to both of them for all their help and always making me feel important!