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BMW

4.5

About this business

Location details

18800 Hawthorne Blvd, Torrance, CA, 90504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.53,669 reviews
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Joon's profile image
Joon 
8 years ago

My rep was so nice and kind, 5 stars !! But the valet crews are not... I was waiting almost 2 and 1/2 hours for oil change and tire pressure check. But my car was done already and I found my car parked outside 30 minutes ago.... I don't know why they don't call my name. I never left lounge all the time. 

Business response:

Hi Joon, Thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We appreciate your feedback as well, and we'd like to let you know that your review has been sent to the management team for an internal discussion. We sincerely look forward to seeing you in our store anytime in the future for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

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lulamae 
8 years ago

convenient, helpful and thorough. Bronson helped make the experience as smooth as possible and even handled the return of my old lease for me. would definitely recommend! 

Business response:

Hello, and thanks for sharing your recent 5 star leasing experience with Bronson here at South Bay BMW! We're pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

happyservice's profile image
happyservice 
8 years ago

efficient, polite service. thank you! Jay Ligorria was really great! This was first service call for my car, so that you, will come back next time 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Jay here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

abarbure's profile image
abarbure 
8 years ago

Amazing buying experience, way better than expected. Adam made the process really easy and smooth, and made me feel that he really cared. This was like no other experience I had had buying a car. Great service, awesome car, happy customer. 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Adam here at South Bay BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

makinit747's profile image
makinit747 
8 years ago

Ruby called me initially; very helpful. Armando was the service rep I dealt with at the dealership; also very helpful. Great experience this time; you've redeemed yourselves from my very first visit there months ago. Nice improvement! Well done! 

Business response:

Hello, and thanks for sharing your recent 5 star experience with us here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Halloween! 

Randolph Bolander's profile image
Randolph Bolander 
8 years ago

We were going out of the country the following day and needed fast service. We got it and we’re so grateful . Thanks Jackson Hueng 

Business response:

Hello Randolph, Thanks for sharing your recent 5 star experience with both Willie and Jackson here at South Bay BMW! Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead your Ultimate Driving Machine! 

jgwg's profile image
jgwg 
8 years ago

Joe was fantastic! He was very informative and did not make any hard sales pitches. He made the process very easy and efficient. Excellent job. 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Joseph here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your BMW purchase. Thanks for choosing us here at South Bay for your BMW needs, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

L. Gomez's profile image
L. Gomez 
8 years ago

I needed help understanding the BMW idrive and overall features of my vehicle. Juan was highly knowledgeable, professional and patient. I'm now even more happy with my purchase. 

Business response:

Hello, and thanks for sharing your recent 5 star encore experience with Juan here at South Bay BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

2550's profile image
2550 
8 years ago

Very helpful in every aspect of getting a new car. Steve Marx provides service above what is expected. Always a simple and easy experience when getting a car 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Steve here at South Bay BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 3,669 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.