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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Every time I visit the South Bay MINI dealership, I receive top-notch friendly service. Lino often helps me as the service advisor. He always thoroughly answers all of my questions with great care to speak in easily-understood terms, and takes the time to ensure I have a complete understanding of my options and vehicle plan. I always trust his advice, and absolutely recommend him. It is a pleasure to do business with him!
Business response:
Hello, and thanks for sharing your continued 5 star service experience with Lino here at South Bay MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!
I was nearing the end of my lease and getting close to my miles restriction. Marc called me to come in to see if there was anything I wanted to test drive. Honestly, i almost canceled coming in as I was thinking of trying a different brand and I was pretty far down the road negotiating that lease, but Fernando had told me to at least come in, talk to Marc, and see if there was something that could be worked out. I’m so glad I listened. First, dealing with Marc was a pleasure. I felt like I could be upfront with him. I told h... read more
Scheduled a Saturday morning service appointment. Quick check in. Car was ready two hours later as promised. Service consultant (Kyle Robinson) was friendly. I will be coordinating all future service appointments through Kyle.
Business response:
Hi Tom, thanks for sharing your recent 5 star service experience with Kyle here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your 535i!
Greeted by a beautiful young lady, she made me smile. The service rep came out in a couple minutes and got me going. I had a starbucks while I waited. Presto, I was ready to go. Couldn't ask for anything better, it made my day!
Mr. Lino Serrano is a glowing example of a model Service Consultant for the whole McKenna Automotive Group. He is always very punctual, trustworthy, hospitable, courteous, knowledgeable and very professional. I do not feel like another "work order" or "service ticket", he really cares about my vehicle's needs and my concerns and addresses them cordially.
Business response:
Hi Erwin, Thanks for sharing your continued 5 star service experience with Lino here at South Bay MINI! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your MINI service needs. Enjoy the road ahead!
5 Stars for Service with Jay Ligorria, He Is my goto Service Rep. Jay goes 'Above and Beyond' great communication keeping you informed every step of the way, shows honesty and integrity. If you get your car serviced at SouthBay BMW, ask for Jay Ligorria, you will not be disappointed!
Business response:
Hi Mark, Thanks for sharing your recent 5 star service experience with Jay here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.
Excellent service and very professional. Dan deserves recognition.Inbound for service/check in excellent. The car was ready on time and the car was delivered clean.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Dan here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
I bought my MINI at South Bay BMW/MINI in 2008 when both dealerships were in the same complex. Since then MINI has it's own facility just a few yards away. South Bay has kept my car in EXCELLENT condition - really it runs and looks as like brand new! Lino Serrano is my favorite Service Technician and I do not trust my MINI with anyone else but him! He treats me like family and my car as if it's his! I can't recommend his service and the service at South Bay MINI enough! It is outstanding! After 9 years of ownership, they hav... read more
Business response:
Hi Karen, Thanks for sharing your continued 5 star service experience with Lino here at South Bay MINI! We're truly thrilled to read your kind review, and we'd like to thank you for being a South Bay customer for all of these years. We sincerely look forward to seeing you in our store anytime in the future for service, parts / accessories, or to just help answer a question about the MINI brand. Enjoy the road ahead!
Darryl was very helpful in listing what I needed to get done on my 18 year old Z3! Driving the rental 2018 430i convertible and due to the longer stay, the loaner 2018 320i was fun to drive so as experience the latest new tech on the cars compared to my car which feels like its from the stone age without the drivers assists tech that now exists. Getting the regular maintenance, my car has been running trouble free for the last 6 years! So great work finding and fixing problems that I haven't noticed yet to keep me going for ... read more
Business response:
Hi Alan, Thanks for sharing your recent 5 star service experience with Darryl here at South Bay BMW! We're thrilled to read your review, and we're pleased to keep your BMW Z3 on the road in great running condition! What a fun car! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.