BMW

deba44 

on DealerRater

11 years ago

Coach was great to work with, available to us with our limited schedule, and made the entire process very efficient. Got exactly what I wanted. Love my new BMW! 

cgesu 

on DealerRater

11 years ago

Car buying can be stressful and I felt that @ South Bay BMW they really try to get you what you want not what they want to sell, and they went above and beyond that to help me with my personal difficulty in choosing the right car. Alex searched and searched for the things I was looking for and really guided me on what I needed and what I really could live without and Lelette patiently showed me at least 10 cars and talked threw all the options and narrowed it down to the "one" very helpful. Julia the manager was amazing, you... read more

rshilton 

on DealerRater

11 years ago

Coach and Alex at South Bay BMW was great. Coach worked with me through all of my questions and took me through several hours of looking at cars and options before I found the right one. Both him and Alex got me a great deal that we were both comfortable with. Overall this was a great experience. 

steve 

on DealerRater

11 years ago

Just drove home in a 2014 528i, with all the extras that I was in the market for, in a business class 4 door sedan. My purchase experience was the best of the various dealers that I sought out for this purchase. I gave Damien " Coach" Watters our target price of where we needed to be to close a deal. I will say that he did his job, Most Excellent I do add. to work very hard to get the best deal available for the BMW we were in the market for. I have had salespersons put some number together and then go to the higher up's for... read more

rpvmeyer 

on DealerRater

11 years ago

My experience in purchasing two CPO vehicles has been very good. The most recent transaction was in Nov. 2014 with Coach Watters as the salesperson. He was friendly, helpful and was not high pressure. The Finance Department was also easy to work with, and did not try to hard sell extended warranties, etc. My past experiences with the service department and ownership have not gone so smoothly, but not that much different than Long Beach BMW, or probably any other BMW dealer. Excellent service comes at a price, with excessivel... read more

LoydAler 

on DealerRater

11 years ago

South Bay BMW should be Proud & Pleased to have a service employees like Mr. Robert Ibarra and Service Manager Kim Skobold for being professional and helpful with their service customers needs, i've been to other BMW Dealership Service but, i never seen or experience an extra ordinary profesional very friendly customer service they have provided me when i brought my BMW 328i for service @ their service drive. You can feel right away that their main goal is 100% Pure Customer Satisfaction and nothing else. This treatment i ex... read more

anna.anasi2 

on DealerRater

11 years ago

Your service was superb! I thank you. You are a man of your word. I like the way you called everyday keeping me the loop. The way all personnel worked together was really amazing! 

Ron Cole 

on DealerRater

11 years ago

I went in expecting a long painful experience, but it was actually pretty awesome! The sales guy, John Krugh (aka JFK) made buying my vehicle purchase, a rockin' experience...he had jokes, he didn't try to pressure me, and he was knowledgeable regarding my specific questions, and even offered me a slice of pizza and a coke! And very polite which means a lot to me. Upstairs, the finance manager, Willie Cheng was a smooth operator as well. No hassles, affable, and the paperwork took MINUTES to process! My last car buying exper... read more

Shawn Rysling 

on DealerRater

11 years ago

But Coach got me looking at the X3 diesel and bam, new car. He was able to find me the car I wanted and satisfied all my questions with his knowledge. He even worked with me to get me an awesome price. And though the sales was over, he's looking up how I can get the park assist and xenon lights I forgot about. It's definitely the quality of service expected from BMW, perhaps beyond. Thanks Coach. Loving my new car.