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BMW
- Automotive
- Torrance, CA
About this business
Location details
18800 Hawthorne Blvd, Torrance, CA, 90504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Overall, the southbay BMW are highly recommended, I purchased more than 4 cars on this dealership,I was never disappointed to discussed what I am looking for, from the sales throughout my advisors they are all very nice, always with a professional approached. The sales person whom I will highly recommended is Mr. Al Asghari, He was the person who helped me when I purchased my X4 2 years ago, and for some reasons I saw Al when I have my car washed, and I just asked him about switching my car to a small one, I can't believe th... read more
Business response:
Princes. Thank you for taking the time to write us a review. I've shared your much appreciated feedback with Al and Juan... We're for you and you're family well after you buy a car from us. Please make sure to take advantage of our VIP car wash service and our Flat Bed pickup and drop off for service as well. Thanks again for the revie. It's greatly appreciated... Ken Lemler
Fernando was a great help! He was very knowledgeable about the car and took his time to really explained how the car works to me. Thanks Fernando!
Business response:
Thank you for reaching out to us and leaving us a 5-star review. That means the world to us all. I have shared your review with Fernando and the rest of the management staff. Our commitment to you and your family only starts with the purchase of your new vehicle. Over the next week or so Fernando or another member will be in touch with you regarding a free 2nd delivery. Here we can take a little more time to go over any features and benefits of your new car that have come up since you have been driving the car. Also, remembe... read more
So, I have a legitimate fear of buying from a dealership. I always have. Which is why I always buy my cars from auction or owners. No more. Eleni has done everything under the sun to make sure that I felt comfortable at every step and found a way to get me in my dream car at a price that I didn't think was going to be possible. Anxiety no more. She wasn't happy until I was happy. And I am extatic.
Business response:
Thank-You for taking the time to write Eleni such a positive review. It's nice to hear from customers like you about our unique, low pressure, way of selling cars. I have shared your review with Eleni and the management team and we thank you very much for your business. Please remember our commitment to you doesn't stop simply because you drove your new car off the lot. We appreciate buying a new car can take a little while to complete and you may not have had enough time to become as familiar with your new car. One of my BM... read more
Fernando was great in every way. He helped me with all my questions about my new car. He was patient and helpful throughout the entire appointment. If you need a genius appointment or follow up I would highly recommend Fernando.
Business response:
Katie, thank you so much for taking the time to write us a review. I've shared your review with Fernando and the rest of the management team... please remember that our commitment to you goes beyond when you drive off the lot. Fernando will be in touch with you in the next few days to schedule a free second delivery of your new car. Buying a car can be a long process and we know the initial delivery often doesn't cover everything you need. Please take advantage of this second delivery if your schedule will allow. Thanks agai... read more
Fernando has visited our home two times to sync our garage doors and answer all questions. He is ALWAYS friendly and helpful!! Look forward to dealing with him in the future!
Business response:
Christine.... Fantastic news !!! I'm exceeded to hear of your great experience with our BMW Genius Fernando. I forwarded your review to Fernando and the senior management team. Again thank you for taking the time to let us know about your experience. Please remember about our VIP car wash service and flat bed pick up for your service needed... Ken Lemler
Stephan is an outstanding sales person. Very well knowledge and is a person of class. Would defiantly recommend anyone to see him to buy a car from. John
Business response:
Jmag. Thanks for the review. I have shared this with my team and with Stephan as well. I'm confident you'll enjoy your new car and please reach out to me or my team if we can be of any assistance to you or your family. Thanks for your business :)
I bought a 2016 438I on April 16, 2016. Tracy Lee my sales representative was great. He made me a deal I could not refuse. He called me the next day to see how I was enjoying the vehicle. I brought the vehicle back Saturday to have it washed. Everyone was very professional and I did not have to wait long.
Business response:
Belinda. Thank you for the positive review. As a Manager nothing makes my day more than hearing such positive feedback from one of our customers. I've shared the review with Tracy and the rest of team. Thank you very much for your continued business. If myself or any member of my team can be of any assistance to you or your family please don't hesitate to ask..... Ken Lemler
I just bought a 528i and it was an amazing experience!! I shopped around at other dealerships but South Bay BMW offered the best selection and was the most competitive in price. From the moment I walked into the dealership and met my advisor Milad Batoulie, I knew it was going to be a great time. It felt like I was buying a car from a friend who was looking out for my best interest. He was patient and showed me several cars until I narrowed it down to the one that was best for me. Steven the manager was just as friendly and ... read more
I need a car and don't have too much time to spend. I gave Coach my criteria and he got the ball rolling immediately. He is proactive and prompt with follow-up. Within 48 hours I found my car and feel good about my decision. Coach is always available to answer any questions and responsive, you will not be disappointed with him! Julia was also great and pleasant to work with.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,669 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.