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BMW

4.5

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Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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Bart Lococo's profile image
Bart Lococo 
7 years ago

"Great Experience (Daniel Soldana In Service Is BEST)" Daniel Soldana makes my experience at McKenna always the best!!! He is very professional and courteous. He makes sure that not only my vehicle is taken care of, but that I am also conveniently taken care of in terms of providing a loaner vehicle and having my car washed. Daniel Soldana is the best. Thank you Danny!! Ronny Lopez, Tyson Gomez, & Carlos Baires are always there for me. These guys are absolutely the BEST!!!! 

Business response:

Hi Bart, Thanks for sharing your continued 5 star service experience with Daniel and the rest of our team here at McKenna BMW! We're thrilled to read your review, and we'd like to sincerely thank you for choosing us here at McKenna for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine! 

Dave Tang's profile image
Dave Tang 
7 years ago

"Product Demo" Special thanks to Arthur Szeto. He has been very helpfull during my visit and assisted in the product demo and teaching of the BMW i3. It was a very pleasant experience. 

Business response:

Hi Dave, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW i3! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine! 

Katelyn's profile image
Katelyn 
7 years ago

"Well deserved" I came in with a friend of mine to look at a BMW. We were greeted by Arthur, and he helped us the entire process. We are still in the market, but his patience and understanding is what earned him his review. He knew that we were in the beginning stages of our car purchase, but still offered a test drive and spent a great deal of time with us. Great guy. 

Business response:

Hi Katelyn, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled that he was able to be a terrific introduction to the BMW lineup and provide you with all the info you were looking for. We're here for you anytime in the future! Thanks for choosing us here at McKenna. 

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LBBMW 
7 years ago

"Trained Professionals " It’s always great to come here and have great service all the way around. From checking in to checking out.. That’s why My Wife & I prefer to come here rather than LB Bmw because you guys know how to treat a customer. Thank You, A Ergina 

Business response:

Hello, and thanks for sharing your continued positive service visit with our team here at McKenna BMW! We're beyond thrilled to read your kind review, and we'd like to thank you and your wife for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

Jannytm78's profile image
Jannytm78 
7 years ago

"Excellent" I love this dealer, the people here are the best!!!!!!!!!!!!! I go with Claudia and she is a wonderful person, she smile all the time !!! 

BlueX3's profile image
BlueX3 
7 years ago

"Oil change service on 7/10/2018" Instead of requesting a loaner car, I opted to wait while they performed the oil change service on my 2016 BMW X.3. Check in for my appointment was prompt and efficient and in about 15 minutes I was enjoying a complementary coffee and t book I brought to white away the time. The service was completed ahead of the promised time and the car had been thoroughly cleaned. The service was performed under the warranty terms at no charge. I highly recommend this dealership. 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Claudia here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. We trust you're enjoying every mile ahead in your blue X3!! 

Darwin's profile image
Darwin 
7 years ago

"Helpful guy" I did not really have any questions about my car, but Arthur did spend quite a bit of time with me. He is a great guy and so I thought coming back would help him out. He ended up showing me a couple of other things I didn't know. Excellent employee. 

Business response:

Hi Darwin, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we're so happy to read that even though you already knew a lot about BMW Arthur could show you a thing or two more! Enjoy every mile ahead in your Ultimate Driving Machine! 

Tiffany Lim's profile image
Tiffany Lim 
7 years ago

"Professional" Had a 9:45am encore appointment on Thursday, July 9th and was greeted by Arthur Szeto upon my arrival. He took all the necessary information down and proceeded to educate me in a very professional fashion. I was in and out of the dealership within 35 minutes. Thank you, Arthur! Tiffany L. 

Business response:

Hi Tiffany, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read how quick and informative it was, and we'd like to thank you for being a part of the McKenna Family! Enjoy the road ahead in your Ultimate Driving Machine! 

X6 M's profile image
X6 M 
7 years ago

"my lease from this dealer was so seemless" I really enjoyed to work with McKenna. they went over and beyond to get me the car that I want starting with John Mendolla who made this deal over the phone and Byron Jackson in sales and sales manager. and finally the BMW genius.Arthur Szeto 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Byron, John, and Arthur here at McKenna BMW! We're beyond thrilled to read your kind review, and we'd like to congratulate you on your new BMW X6 M! Thanks for being a part of the McKenna Family, and we're certain you're already enjoying every mile ahead in your Ultimate Driving Machine! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.