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BMW

4.5

About this business

Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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BMWBELLA's profile image
BMWBELLA 
7 years ago

Maria was exceptional!! She kept me informed of all services performed and update me as my vehicle was being serviced. It was much appreciated. Best of all my car was ready when promised. Keep up the good work ! 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with both Maria and Erik here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

Alyssa!!'s profile image
Alyssa!! 
7 years ago

Arthur was fantastic. He went above and beyond to find the 530e I was looking for and he made sure I got all the information I needed. Also, the finance part was no hassle and quick. This is the second time I have bought a car from this dealership and I will definitely come back. 

Business response:

Hello Alyssa, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're truly thrilled to read your kind review, and we'd like to congratulate you on your new BMW 530e! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

Marina08's profile image
Marina08 
7 years ago

1 -No Pressure 2 - Great Experience 3 - No Hassle All I can say is that I had no problems at all. The Deal was the Deal. Win Win Win! 

Business response:

Hello Marina, Thanks for sharing your recent 5 star experience with Daniela here at McKenna BMW! We're very pleased to read your kind review, and we'd like to extend a warm welcome to the McKenna Family! Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future. 

Andrew Meh's profile image
Andrew Meh 
7 years ago

This is my first BMW, I am pleased I found Arthur to help me. He was extremely helpful, knowledgeable and sincere. I never felt rushed or pushed to purchase this vehicle, he gave me all the information about the vehicle which is what sold me. I would gladly recommend McKenna BMW and make sure to ask for Arthur the Genius. I am so happy with my purchase and I can't wait to tell my friends. 

Business response:

Hi Andrew, Thanks for sharing your recent 5 star experience with both Arthur and Corry here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your first BMW! We sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

CarlosChavezz's profile image
CarlosChavezz 
7 years ago

Let me start by telling you I been to the dealer out in Duarte off on Mountain Ave. which is closer to me. Due to their lack in customer service I decided to drive an extra 35 minutes, just to get the service I deserve. I ended up in McKenna BMW with a bmw genius arthur! Wow what a difference. If you need anything done right the first time please see him. He is knowledgeable and experienced. He will take care of you 100 percent. You won't regret it! Thanks again arthur! 

Business response:

Hi Carlos, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're beyond thrilled to read your kind review, and we appreciate you driving the extra distance to our store for our service. We sincerely look forward to seeing you back in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

Wasaby1's profile image
Wasaby1 
7 years ago

Fast , professional, helpful Every thing was ready , all questions answered Drove away our ninth BMW from McKENNA in no time looking forward to see the helpful staff next time. 

Business response:

Hello, and thanks for sharing your most recent 5 star experience with our team here at McKenna BMW! We're very pleased to read your kind review, and we'd like to sincerely thank you for your continued business over the years. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

Jas R's profile image
Jas R 
7 years ago

McKenna BMW honors their commitments. A verbal promise made to me on purchase was kept six months later even though the manager who made the promise was no longer there. This is excellent customer service. 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Calvin here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

Cnader's profile image
Cnader 
7 years ago

Byron Jackson always makes any Car buying experience a great one. Professional, quick and easy. I will always recommend him to all my colleagues and friends. 

Business response:

Hello, and thanks for sharing your most recent 5 star experience with Byron here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

MeiFang's profile image
MeiFang 
8 years ago

I was referred to Arthur by a friend of his, who is my coworker. Arthur helped me get out of my X4 and got me into a brand new X6 on my birthday! I was very happy with the purchase and the X6 has always been my dream car. Thank you! 

Business response:

Hi Mei, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your beautiful new BMW X6! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.