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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have been going to Maria Flores for a while now and she is just great. She is very kin. I never have any concerns, I appreciate her service
Business response:
Hello, and thanks for sharing your continued 5 star service experience with Maria and the rest of the team here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! Happy Holidays!
I am impressed by how fast I am greeted and connected with a service rep. The Service reps are professional and responsible in talking about service details. It’s always critical I get a loaner and I always do. When picking up my car, the cashier staff are friendly and quick. I appreciate the attention to detail I see in the work on my car as well as in and around the dealership.
Claudia was awesome in providing me with updates to my car. My rental experience with Enterprise was amazing too. My car was washed and I was happy. Carlos was great with welcoming me to the dealership.
Business response:
Hello Armine, Thanks for sharing your recent positive service experience with both Carlos and Claudia here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and Happy Holidays!
The staff is friendly and the facility is terrific. In the staging area there is a planter in a concrete container with a very sharp corner. Opening my door resulted in a ding in my door because of the location of the planter. I would definitely rethink this positioning.
Business response:
Hi Don, Thanks for sharing your feedback! We so appreciate you pointing this out, and we'll most certainly let our management team know about this. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future! Happy Holidays!
Mckenna BMW made my purchase so easy and they provided the excellent service and support! Fleet manger Victoria Huang and Client advisor Arthur Szeto are the best team in the industry!
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Victoria and Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays, and enjoy the road ahead!
came in to meet with tony for the 2nd tutorial on my 530i! he was very knowledge and took the time to go over each submenu on the idrive! I left the dealership with even more appreciation for the car! thanks again!!
Business response:
Hello, and thanks for sharing your recent 5 star encore experience with Tony here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your 530i! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
When I take my car to McKenna for service, I never have any concerns. They treat me well, and they take care of everything. If they can't get to my car in a timely manner, they get me a loaner or a rental at no charge. I appreciate their service greatly.
Business response:
Hi Jack, Thanks for sharing your recent 5 star service experience with Robert here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
I ran into a lot of issues with my car when I first purchased it and I really wanted to just return this car. McKenna BMW had Arthur call me and he was able to help me solve all my issues. I am glad that everything was taken care of because I was very close to not buying another BMW again.
Business response:
Hi Aaron, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're pleased to hear that Arthur was able to turn things around for you. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
very happy with my experience at mckenna bmw. the team was friendly and i was in my new car in no time! would definitely recommend and come back when my lease is up! thanks to enrique, robert and tony for the entire process!!!
Business response:
Hello, and thanks for sharing your recent 5 star leasing experience with Tony, Enrique, and Robert here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Happy Holidays!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.