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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Daniel Saldana continues to provide my wife and I with Superior Customer Service whenever we take are cars in to McKenna. I would suggest that you give Daniel a try when you bring your car to BMW !
Business response:
Hello, and thanks for sharing you and your wife's continued 5 star service experience with Daniel here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
We had a great buying experience with Corry Polk. He was extremely patient with my wife - back and forth, back and forth - on her choice of models, colors and options. She makes good decisions, just not fast decisions. That's my story and I'm sticking to it. Arthur took care of us from selection through delivery. He even took the time to work with their detailing department to polish up our BMW. We could not be happier. Highly recommended.
Business response:
Hello, and thanks for sharing you and your wife's recent 5 star experience with Arthur and Corry here at McKenna BMW! We're beyond thrilled to read your review, and we'd like to congratulate you both on your new BMW. Welcome to the McKenna Family, and enjoy the road ahead in your Ultimate Driving Machine!
Arthur Szeto truly helped us through the process of getting our new BMW. He was extremely knowledgeable about all the BMWs. He was flexible and responsive even when we changed our minds several times for the BMW Encore appointment.
Business response:
Hi Alexa, Thanks for sharing your recent 5 star encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Guy took care of the service to my vehicle effortlessly.. I was kept informed at all times and my car was ready on time promise.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!
Patrick got me interested the 540i and finally sold by Omar. great working with both and everyone at dealership made it a great buying experience. Thanks guys!!
Business response:
Hi Ray, Thanks for sharing your recent 5 star experience with both Patrick and Omar here at McKenna BMW! We're very pleased to read your review, and we'd like to congratulate you on your new BMW 540i! Welcome to the McKenna Family, and we look forward to seeing you in our store anytime in the future for scheduled service, parts, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!
Thanks to Noah, Dominic and Nadine for an excellent experience with our second lease of an i3. The price was good, the new car was in good shape, and my spouse ,who was experiencing temporary health issues during the handover of the old car and the delivery of the new one, was well accommodated. That's the basis for my current five star rating of McKenna Sales. The four star overall dealership rating above is generous rating. It's based on a number of previously experienced quality control issues with the McKenna Service Dep... read more
Business response:
Hello, and thanks for sharing your recent 5 star leasing experience with Noah, Dominic, and Nadine here at McKenna BMW! We're pleased to read your review, and we'd like to congratulate you on your new BMW i3! We're displeased to read about some of the past experiences you've had with us however, and we'd like to offer our customer service email address for any additional feedback. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to hearing from you! customerservice@mckennacars.com
My advisor was the best . Very atttentive I would recommend him. Guy was on top , best service I had. I had service on my car before and never like this . First time I have my car wash. Gut was extremely detailed , definitely I come back for service and ask for him.
Business response:
Hello, and thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in out store anytime in the future!
I brought my 540i in because there was issues with the connectivity and a service adviser introduced me to tony who was a product specialist! Tony was able to fix the issue by restarting the idrive and it finally connected! He also spent a few minutes going over the car as well!
Business response:
Hello, and thanks for sharing your recent 5 star experience with Tony here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna in assisting with your 540i BMW! We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
My lease was coming to end and I brought my 4 series in to upgrade into an x5 and Robert made it so easy and painless, we were in and out within 2 hours. This is my second time here and no doubt I will be back when this new lease is up! Thank you again to Robert for the great deal and Tony for handling the delivery process!
Business response:
Hello, and thanks for sharing your recent 5 star experience with Robert here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW X5! Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.