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BMW
- Automotive
- Pleasanton, CA
About this business
Location details
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Two thumbs up to Mark Trimbell on sales, Nicole Pulido (sales trainee) and Doug on finance department. �� My husband and I are satisfied with their top notch exceptional customer service, and enjoying our new BMW X5 35i!�
Business response:
Hi Sheila, First of all, Congratulations on your new BMW X5! Thank you for taking the time to leave a review regarding your experience here at East Bay BMW and our Team Members - Mark, Doug and Nicole! We are so glad to hear you and your husband had an exceptional time here and grateful for your patronage!
Best BMW dealership out of many I have visited to date!!! Superior 5 star service, people & customer lounge! No lies, no ties & no forced buys!!! I drive 110 miles to them every time, because no one else does the job better! Thank you for all your help, this is my BMW dealer from now on!
I feel like they are definitely working on their customer service.
Business response:
Hello Tanuja, You hit it right on the head! The East Bay BMW (and MINI) Team has made it our mission to be the best at serving our Clients and meeting / exceeding your expectations. Thank you so much for recognizing that ALL of us are working hard to serve you better!
Top notch service. Jim Burke runs an awesome team of service reps that always strive to provide the best quality care to their clients. Amit Prassad does an amazing job as well. Cannot recommend better service anywhere!
Business response:
Hi Lindsay, Thank you so much for your review of our service department, our manager Jim Burke and Service Adviser Amit Prasad. Our team is very committed to making your experiences with us better and better. Hope to have the opportunity to serve you again in the future!
Well i bought 4 cars from them and they are excellent making deals thanks to Donna, Joe, Rod and rest of the crew who made it possible for us to drive the new 330e and 530i.
Business response:
Hi Yaqub, we just want to say Congratulations again and thank you for taking the time to recognize our team and leaving a review. We certainly appreciate you and your patronage!
Said the salesmen made my first bmw purchase so easy he was referral from one of my friends. Thank you again Said your awesome.
Business response:
Hi Brad, Thanks so much for submitting this review regarding Said and your experience here at East Bay BMW. He is definitely one of our best! Congratulations on your first BMW purchase!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,126 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.