BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

4350 Rosewood Dr, Pleasanton, CA, 94588, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.52,126 reviews
Select a rating
Joanna Kliatchko Casiano Nguyen's profile image
Joanna Kliatchko Casiano Nguyen 
recommend  Recommended
5 years ago

My dad always has the best customer service from Kevin Rego. He is always our go to advisor when we take our vehicles in. We appreciate kevin’s patience and hard work. 

Rick Norman's profile image
Rick Norman 
recommend  Recommended
5 years ago

We sold a used car to them and had a great experience. Jason Anderson helped us, and he couldn’t have been more professional. I will definitely recommend them and Mr. Anderson. 

Karen Purrington-Rabourn's profile image
Karen Purrington-Rabourn 
recommend  Recommended
5 years ago

Brett Harrison was amazing and full service! Drove away feeling very happy with our purchase. Very informative! 

Kayla Rene's profile image
Kayla Rene 
recommend  Recommended
5 years ago

Thank you Geoff for always making our experience pleasurable and for providing great customer service. 

Ronnie Silva's profile image
Ronnie Silva 
recommend  Recommended
5 years ago

East Bay BMW goes above and beyond when it comes to guest service. I had an appointment with Kevin Rego but had to cancel due to emergency. Kevin was very understanding and told me when ever I was ready to call him to re-schedule and trust me I will..Thank you Kevin. 

Kathy Towne's profile image
Kathy Towne 
recommend  Recommended
5 years ago

Ezequiel Henriquez was very accommodating with everything that needed to be done. It has always been a great experience and I love coming here. 

George Levchenko's profile image
George Levchenko 
recommend  Recommended
5 years ago

I’ve been servicing my cars in this dealership for years and can only speak for myself. Although what I see there is that they treat each customer like they would treat a guest in their own home, paying attention to details taking care of the cars we love, anticipating what we, customers, need. And special thanks for that to my service adviser, for all these years- Geoffrey Murray! 

Irish Fullerton Galang's profile image
Irish Fullerton Galang 
recommend  Recommended
5 years ago

Our service rep, Kevin Rego, is amazing! My husband has been a longtime customer of East Bay BMW and ever since 2008 when he had his E46 M3, Kevin has always provided EXCEPTIONAL service! Fast forward 12 years later with our X3 and nothing has changed. He’ll do whatever he can on short notice to squeeze us in for service and will even make sure we get a loaner vehicle. Kevin is always reliable, courteous, and professional! A model representative of a great company that holds its customers in the highest regard. 

Lisa Pena's profile image
Lisa Pena 
recommend  Recommended
5 years ago

Kevin Rego is the first one I call when it comes to my bmw! He’s been there for me since day 1 over 20 years and 4 BMW’s! He listens and responds in a reasonable amount of time and always makes u feel like he cares. He follows up with you when your car is getting worked on instead you having to call the shop and go round and circles! Thanks Kevin for making a not so easy for everyone car experience to world class service! U truly are the reason I stay with East Bay BMW! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 2,126 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.