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BMW
- Automotive
- Pleasanton, CA
About this business
Location details
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedMy dad always has the best customer service from Kevin Rego. He is always our go to advisor when we take our vehicles in. We appreciate kevin’s patience and hard work.
Business response:
Joanna Kliatchko Casiano Nguyen, thank you for your kind words and this wonderful review!
RecommendedWe sold a used car to them and had a great experience. Jason Anderson helped us, and he couldn’t have been more professional. I will definitely recommend them and Mr. Anderson.
Business response:
Hello Rick Norman, Thank you for taking the time to let us know our KBB Specialist - Jason Anderson , did such a great job. He is truly a pro and we love to hear about it! Thank you for choosing East Bay BMW.
RecommendedBrett Harrison was amazing and full service! Drove away feeling very happy with our purchase. Very informative!
RecommendedThank you Geoff for always making our experience pleasurable and for providing great customer service.
RecommendedEast Bay BMW goes above and beyond when it comes to guest service. I had an appointment with Kevin Rego but had to cancel due to emergency. Kevin was very understanding and told me when ever I was ready to call him to re-schedule and trust me I will..Thank you Kevin.
RecommendedEzequiel Henriquez was very accommodating with everything that needed to be done. It has always been a great experience and I love coming here.
RecommendedI’ve been servicing my cars in this dealership for years and can only speak for myself. Although what I see there is that they treat each customer like they would treat a guest in their own home, paying attention to details taking care of the cars we love, anticipating what we, customers, need. And special thanks for that to my service adviser, for all these years- Geoffrey Murray!
RecommendedOur service rep, Kevin Rego, is amazing! My husband has been a longtime customer of East Bay BMW and ever since 2008 when he had his E46 M3, Kevin has always provided EXCEPTIONAL service! Fast forward 12 years later with our X3 and nothing has changed. He’ll do whatever he can on short notice to squeeze us in for service and will even make sure we get a loaner vehicle. Kevin is always reliable, courteous, and professional! A model representative of a great company that holds its customers in the highest regard.
RecommendedKevin Rego is the first one I call when it comes to my bmw! He’s been there for me since day 1 over 20 years and 4 BMW’s! He listens and responds in a reasonable amount of time and always makes u feel like he cares. He follows up with you when your car is getting worked on instead you having to call the shop and go round and circles! Thanks Kevin for making a not so easy for everyone car experience to world class service! U truly are the reason I stay with East Bay BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,126 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.