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BMW

4.5

About this business

Location details

4350 Rosewood Dr, Pleasanton, CA, 94588, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.52,126 reviews
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Francisco A Ramirez Vargas's profile image
Francisco A Ramirez Vargas 
recommend  Recommended
6 years ago

Thanks to Greg Angell - we had a great experience buying our car at East Bay BMW. Love our X3! 

Valerie Kay's profile image
Valerie Kay 
recommend  Recommended
6 years ago

Best car buying experience I ever had. Trustworthy dealership. Customer service is top notch. They make a person feel like royalty for a day. I thought only my hairdresser could do that. I’m in love with my BMW. They found the one I wanted and got it to me fast. They expedited everything. I may not buy anywhere else again. I was spoiled. Kudos to Greg, Chris and Joe 

Carwin Michael Richard Sr's profile image
Carwin Michael Richard Sr 
recommend  Recommended
6 years ago
David Eckhardt's profile image
David Eckhardt 
recommend  Recommended
6 years ago

Jason Anderson was helpfull, courteous, and professoinal with the purchase of my corvette. 

Ashley Soriano's profile image
Ashley Soriano 
recommend  Recommended
6 years ago

Ryan M. was extremely helpful during the repair of my sunroof window. My experience with AAA was a complete nightmare and I wish I brought my car East Bay BMW sooner! His professionalism was impeccable and provided me consistent updates about my car every step of the way. I truly appreciate his efforts! I would also like to thank Michelangelo for starting this whole process for me. He connected me with Ryan in regard to my sunroof repair, but also made sure to look into my car's repair warranty. Michelangelo has always been ... read more

Business response:

Hi Ashley Soriano, Thank you for taking the time to leave this review regarding your service experience at East Bay BMW. Your feedback is very important to us and we appreciate the kinds words regarding Ryan Moayer, Michaelangelo Mallari and the rest of the team. Great to hear your sunroof is in great shape! Look forward to serving you again! 

Calvin Soriano's profile image
Calvin Soriano 
recommend  Recommended
6 years ago

Brought my vehicle in for some servicing needs. Once again, an exceptional experience; got in and out quickly. Michelangelo & Ezekiel greeted me and assisted with my paperwork and questions. Was brought to Dan who was friendly and prompt with providing a loaner vehicle. Highly recommend these 3 when you come in! 

Business response:

Hello Calvin Soriano, thank you; we appreciate your feedback! Very happy to hear our team took good care of you including Michelangelo, Ezekiel and Dan! Hope to serve you again! 

Claire Burrows's profile image
Claire Burrows 
recommend  Recommended
6 years ago

They could not have been more helpful! I recently came to CA, having relocated from the UK, not really knowing how to go about buying a car in the US. This team went out of their way, on every level. I am happy to say I left with a car I adore, and lots of extra advice. Thank you so much! I’ve never had service like it before. Keep doing what you’re doing! 

Business response:

Hi Claire Burrows, We love your review of us at East Bay BMW! So glad to hear our team made sure you received the answers and advice you needed. We genuinely have a group of people who really care about our clients. Congratulations on your big move from the UK and your new BMW! Don't hesitate to reach out if you need anything else. Best Wishes, The Entire East Bay Team 

Tara Jardin's profile image
Tara Jardin 
recommend  Recommended
6 years ago

reliable cars with great service 

Business response:

Tara Jardin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at East Bay BMW. 

Jorge Calderon's profile image
Jorge Calderon 
recommend  Recommended
7 years ago

Great service welcome and service advisor Ezequiel henriquez 

Business response:

Jorge Calderon, thank you for your kind words regarding Ezequiel and this wonderful review! We hope to be of service to you again in the future. Best wishes, East Bay BMW 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 2,126 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.