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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I didn't expect to see additional 50 miles of mileage,..." I didn't expect to see additional 50 miles of mileage, while my car has been waiting in the service department for part delivery. I was told nobody will drive it without reason. I wish I knew it in advance.
Business response:
Hello Nell, we appreciate you taking the time to leave us this feedback.
"Had a wonderful experience. We worked with Scott Sohn...." Had a wonderful experience. We worked with Scott Sohn. Scott was actually the reason we went to Silver spring BMW. I had visited there about two years ago when I was considering a BMW. Even though I was not prepared to purchase a vehicle at that time, Scott took his time, answered my questions and allowed me to take a test drive. It was his professionalism at that time that brought me back two years later when I was ready to buy. He is knowledgeable patient and prof... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"When you make one phone call on a Saturday morning and..." When you make one phone call on a Saturday morning and you drive out with your new car 2 hours later, I say that is amazing! Thank you so much Eric Lovo Client Advisor BMW of Silver Spring 3211 Automobile Boulevard Silver Spring, MD 20904-4909 301-679-4439 Direct 301-890-3000 ext. 32341 elovo@my.mileone.com www.BMWofSilverSpring.com Big shout out to Joanna McCarthy for initiating and following through with the experience! I really appreciate you. Thank you, Mike Mit... read more
Business response:
Hi, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!
"Outstanding customer service from first visit to..." Outstanding customer service from first visit to delivery. Answered and anticipated all of my questions. Got the exact vehicle I wanted. Thanks so very much!
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
"I worked with Lonnie to purchase my X3. He was extremely..." I worked with Lonnie to purchase my X3. He was extremely attentive, transparent, and very knowledgable of all of the vehicles on the lot. Lonnie and the finance manager Pedro made sure that I was able to take advantage of every special that BMW was offering. I ended up purchasing the car the same day and couldn't be happier. I will be referring tons of clients to him for years to come.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
"Harold has been a rock star from the moment I entered..." Harold has been a rock star from the moment I entered BMW. I love when I am able to explore and the rep is not pushy and respects boundaries. I came into BMW Nov 2020 and kept in touch with Harold. I asked tons of questions and he never hesitated to respond quickly and with options to best suite what I was looking for. In June, it was only right to commit to the BMW team that had made the transition so easy from Acura. I am stoked to be a BMW X3 owner and can't say e... read more
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
"Eric L. was so professional, helpful, knowledgable and..." Eric L. was so professional, helpful, knowledgable and made my buying experience EXCEPTIONAL! He also ensured I got the best deal possible (as I checked multiple BMW dealerships in the area). He was honest and up front and didn't over promise and underdeliver. He answered all of my questions thoroughly and took time to show me all of the bells and whistles associated with my new X3. This has been the BEST car purchasing experience I have ever had. Eric is the profes... read more
Business response:
Hello Angela, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Everyone at bmw of silver spring is great!Especially..." Everyone at bmw of silver spring is great! Especially Rachel Rhea! Richard Kreh Victor Kao Kudos to all team members at BMW of Silver Spring, thank you!
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
"Professionnel and knowledgeable…Desirea was wonderful to..." Professionnel and knowledgeable…Desirea was wonderful to work with…I thought I had gotten a fair deal and she had addressed all my concerns and made the necessary corrections.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.