This profile has been claimed by the business owner or representative.
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Dave was fantastic! My husband and I were considering a..." Dave was fantastic! My husband and I were considering a handful of vehicles across several different auto makers with the BMW X3 being one of them. I immediately asked for the full pitch on why the BMW X3 was superior to the other options we mentioned and he started by asking what I want out of a car and tied his pitch to everything I mentioned. He even suggested features that I wasn't previously considering and told us what things we could do without to take advan... read more
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to Dave here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Have a great day!
"I really enjoyed working with Joanna McCarthy when I..." I really enjoyed working with Joanna McCarthy when I purchased my new 2021 X4. You can tell that she has been in the BMW car business for a while due to her in-depth knowledge of the brand. This is my 5th BMW.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Max Moyer takes professionalism to the next level. His..." Max Moyer takes professionalism to the next level. His dedication to customer satisfaction is second to none. He remained engaged with me for a month following my purchase and made it his priority to make sure I was pleased with BMW of Silver Spring. There was nothing I asked of him, that he did not consider. Pedro Delgado was also very instrumental in delivering the best car-buying experience. He made sure I was comfortable and confident with the terms of my financ... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"Although I did not purchase a BMW because they model with..." Although I did not purchase a BMW because they model with the colour and options I wanted was not available anywhere due to end of model year. It was easy to work with Andre as he under promised and overdelivered on everything he said he'd do. If he is still with BMW next time I am looking to purchase I'd not hesitate to reach out to him first.
"I found a very nice used car at Silver Spring BMW and..." I found a very nice used car at Silver Spring BMW and made arrangements with Gen Awanohara to manage all the paperwork and get me in and out of the dealership in record speed. He not only made sure all was in order but delivered the keys 30 min faster than expected. We had to meet our son at the airport so time was important. The car is great, the price was right, and Gen's service was the best. I'd buy all my cars from him if I could.
Business response:
Hello Phil, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"We have worked with our sales representative Eric Lovo..." We have worked with our sales representative Eric Lovo twice.He has been totally responsive to our needs,provided terrific service.A pleasing personality.Perfect.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"We purchased our new BMW from Ron Askew last Saturday and..." We purchased our new BMW from Ron Askew last Saturday and we were pleased with the way he responded to our request to see the car we were interested in purchasing. He saw to it that our dog was comfortable while we went thru the purchasing process. He was very helpful getting what we thought was a good price for our trade in and for the car we purchased. All in all it was a positive and nearly painless exercise.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I’m so grateful to Iso and the team. Iso was funny,..." I’m so grateful to Iso and the team. Iso was funny, patient and the most helpful! He’s a consummate professional. Thanks a ton
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"My experience was outstanding and it’s because of Harold..." My experience was outstanding and it’s because of Harold Shelby. The Costco Auto Program designated BMW of Silver Spring as the dealership for me and I'm so thankful they did. From the very beginning, Harold didn’t act like a salesman, he acted like a friend. He made me feel comfortable, and he was attentive, informative, dependable and patient, always having my best interest in mind. Since picking up my car, he has been available to me every time I’ve contacted h... read more
Business response:
Hi Terry, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is open now. It will close at 6:00 p.m.