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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We just bought a new vehicle at BMW of Silver Spring and..." We just bought a new vehicle at BMW of Silver Spring and it was a great experience. After a failed negotiation elsewhere, we decided to see if Costco's buying service included BMW. Within an hour we received a call from Harold Shelby at BMW of Silver Spring and had a firm price for the vehicle. Harold was incredibly efficient, and easy to deal with. He was knowledgeable about every aspect of the car and the buying process. Everything was accurate and smooth. Durin... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Excellent Saleswomen, Wonderful Personality . Truly the..." Excellent Saleswomen, Wonderful Personality . Truly the best Buying experience I’ve ever Had . No Regrets Driving from Baltimore A Few Times To Purchase my New BMW .
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Bmw of silver spring is a great place to buy a car from ,..." Bmw of silver spring is a great place to buy a car from , they were ver helpful and would recommend anyone to go thare , fast easy process
Business response:
Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"It was very enjoyable for us interacting with Desirea for..." It was very enjoyable for us interacting with Desirea for this car purchasing experience. She contacted us by phone early enough before our car lease expired and very flexible to make an appointment with her. She was very friendly, attention to detail and knowledgeable. Overall, we enjoyed her high quality of professionalism.
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Customer service is the pentacle of any justification for..." Customer service is the pentacle of any justification for me to write a review. When I walked into the BMW dealership of Silver Spring, I had a set budget in mind. Ron Askew was my Client Advisor. Ron not only listened to my needs/ desires, but actively provided guidance, and sound feedback once he located a vehicle within my budget. I must admit I was reluctant to move forward initially due to the monthly cost being a little higher than anticipated, but Ron and ... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Eric was very friendly and down to earth. His..." Eric was very friendly and down to earth. His professionalism and honesty helped make the car buying process fun and worthwhile. We didn’t even know 3 1/2 hours has passed by! Gen in finance was great too! We are interested in buying another car soon, we will definitely be back to see Eric!
Business response:
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Dreams do come true, and it did when I walked into BMW of..." Dreams do come true, and it did when I walked into BMW of Silver Springs. I cannot say enough good things about this dealership. Everyone is extremely helpful and professional. Ron Askew was an outstanding salesman to work with. He was professional, transparent, , answered all my questions, and was very personable; you can tell he cares about the people he helps. Working with Gen Awanohara from their finance department was completely hassle-free. He was thorough ... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Eric lovo is the most passionate and dedicated client..." Eric lovo is the most passionate and dedicated client advisor that I've come across He exudes professionalism and always goes the extra mile to ensure that his clients are his number one priority. He has exceptional service and strives to guarantee satisfaction.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Coming off an Audi A5 I was not sure what I wanted...." Coming off an Audi A5 I was not sure what I wanted. Luckily an M240I x drive was available off lease. Eric really helped me through the decision/buying process. He was more interested is selling me the right car rather than just selling a car. Hats off to him. Definitely my best car buying experience and I am in my sixties. I smile every time I drive this car. Thanks Eric. You are awesome.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.