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Brentmoor Apartments
- Apartments
- Raleigh, NC
About this business
Location details
2080 Brentmoor Dr, Raleigh, NC, 27604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Good place to live
Business response:
Thank you for leaving your feedback for Brentmoor Apartments. We are so happy you are experiencing an A living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Brentmoor Apartments Team
Verified Renter Great Community dont know the office staff as well as the old team , need more events to keep the community running as well as it has. Nothing major, just meet and greet, Donut day ,ice cream day, chips and dips day . Something for a Large Community with quite residents that would love to come together to know who we all live around in such a Lovely Community. Thank you
Verified Renter The community is very clean and quiet. The staff is very nice and easy to work with. In the two months Ive lived here Ive enjoyed it so far.
Verified Renter Great location. Quite community
***Be aware this place has mold This place is not worth it because it has mold, roaches, lacks of security, and terrible management
Business response:
We appreciate you bringing these concerns to our attention. Ensuring a positive living environment is very important to us. Please consider reaching out to our Customer Care team at (877) 385-1878 or CustomerService@druckerandfalk.com so we can better understand and address the issues you’ve mentioned. Your feedback is valuable in helping us improve.
Run don’t walk from this Apartment Complex!! I’ve watched someone close to me deal with horrible conditions at this apartment complex. They’ve had a roach issue for months yet management charges for pest control and has never actually sent anyone to spray. On top of that, broken appliances go unfixed, emails get ignored, and there’s zero accountability. No one should have to live like this. Her last resort is to report the property to the city or get legal help involved. This is beyond unacceptable.
Business response:
Thank you for sharing your concerns. We take all feedback seriously and encourage residents to reach out directly to management to address any maintenance or pest control issues. For further assistance or to discuss these matters, please contact our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com. We appreciate you bringing this to our attention.
Please read for your own safety Living here has been frustrating due to ongoing security and maintenance issues. The front gate has been broken since I moved in back in October, and despite new management taking over around the same time, nothing has changed. There are no cameras around the building, making security a major concern. On top of that, it took months just to get my mailbox situation resolved, and I’ve had to follow up multiple times on basic repairs, like getting the lights in my unit fixed. Management is unresp... read more
Business response:
Hi Ruth, our team is so sorry to hear about the maintenance trouble you've encountered. Providing our residents with a high-quality and comfortable home is an absolute top priority, so we do apologize for any delays with your maintenance requests. Please contact our Customer Cares Line at (877) 385‐1878 or CustomerService@druckerandfalk.com for immediate assistance with any pending concerns. We look forward to working with you to get your stay back on track, thank you.
Pick somewhere else DO NOT LIVE HERE. There are roaches everywhere, the gate works sometimes, no security cameras, inconsistent office hours, pool is closed half the summer, there's trash on the ground that stays there for months. Poorly done apartment cabinets and finishings. Seems like the appearance of the front of the complex is more attended to than the actual community. Kids are loud and unsupervised in the gym. Generally feel unsafe walking around the complex. Gym equipment does not consistently work. Balcony by the p... read more
Terrible I have had the absolute worst experience living here. The communication from the management team is non-existent, and when they do finally respond, they are incredibly rude and unhelpful. Maintenance requests take forever to be addressed, and when they finally do show up, it's clear they don’t care or know how to actually fix anything. I once put in a request for pest control due to cockroach infestation and the person who came to address the situation literally took a can of raid and sprayed it in the corners of th... read more
Frequently asked questions about Brentmoor Apartments
How is Brentmoor Apartments rated?
Brentmoor Apartments has a 3.5 star rating with 182 reviews.
When is Brentmoor Apartments open?
Brentmoor Apartments is closed now. It will open tomorrow at 9:00 a.m.