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Briggs Nissan of Manhattan

4.6

About this business

Location details

2500 Stagg Hill Rd, Manhattan, KS, 66502, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.62,440 reviews
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Bowlingforfun's profile image
Bowlingforfun 
a year ago

Great experience! Great experience! Everyone was so nice and the store was clean. Keep up the good work! 

Business response:

Hi Bowlingforfun, thank you so much for your positive comments about Briggs Auto Group, Inc.! 

Rocky Slagle's profile image
Rocky Slagle 
2 years ago

Still waiting to hear back about the AC on the 1995 Jeep Still waiting to hear back about the AC on the 1995 Jeep Wrangler. But I have not heard anything 

Business response:

Rocky, we are trying to find you in our system but cannot locate your information. Please reach out to us directly at: 785-587-8330. 

Robert W's profile image
Robert W 
3 years ago

Exceeded my expectations! Maybe I went in with low expectations for car dealers in general (and reading reviews of this dealer) but I was pleasantly surprised and very happy with my purchase. It started with a vehicle at Briggs - Ft Scott that ultimately, after working with a salesperson mainly via texts, determined that particular truck wasn't a fit for what I was looking for. However, a few days later he found a "new arrival" at the Manhatten, KS location about 2hrs away. It took me about two weeks to get my personal sched... read more

Business response:

Wow Robert we cannot thank you enough for the kind words and leaving us this review! We love hearing about our customer's positive experiences! 

Bob Korvas's profile image
Bob Korvas 
a year ago

No one responded to my email inquiry to purchase a No one responded to my email inquiry to purchase a vehicle twice through this website 

Business response:

Hello Bob, we have sent you several emails trying to communicate with you before and after your review, and you actually responded to one so we are of the understanding that you’re receiving our communications. You did not provide a phone number to call ever so please call our GM, Brett Barker at 785-564-4088. 

Charles Garrett's profile image
Charles Garrett 
3 years ago

Unresponsive Service Personnek After recently purchased a Nissan Altima, I went in for a Concern I had about a wheel Rim incident which was resolved Quickly thanks to the courtesy One woman in the service dept, And another person who actually Fixed the problem. There were However two other gentlemen In service who were less than Receptive, did not speak even After I said hello, nor did they Ask may I help you. It is very Disturbing to run across these Kind of people, it puts a bitter Taste in my mouth and a damper On the com... read more

Business response:

Thank you for the review Charles! We appreciate your honest feedback and will use it to make improvements. 

Heidi's profile image
Heidi 
4 years ago

Peice of xxxx I didnt buy the extended warranty yes that's my bad but I trusted that I was getting a quality vehicle. So far within my 30 days my truck had to go back for brakes, tie rod end and actuators in dash ( I had no air conditioning which is hard to test out in the winter) which they fixed. Although leaving my steering bolt loose when I got it back which could have led to major castropy. Hasnt even been a year and I've replaced thermostat and orings as well as spark plugs. Had transmission fluid serviced was disgusti... read more

Business response:

Thank you for leaving us a review! Your feedback it very important to us and helps us attempt to provide 100% customer satisfaction! 

G Man's profile image
G Man 
5 years ago

Incompetent management Passing by customer stopped by to look and buy a motorcycle Cash that had my attention while passing by and did not go through, The Sales man Brayden Mcdowell was the best I've ever seen for perfect customer service and assistance but like in many business there's always a bad management crew leading cause of failing company's. Rob if I remember his name correctly was the manager not making it work for me to the point that it got me tired of trying to negotiate many ways after wasting more than 4 and n... read more

Ariel Lee's profile image
Ariel Lee 
7 years ago

Poor Communciation Extremely poor communication. I was shopping from out of town and verbally committed to a vehicle. I was supposed to get a call from 30 min from a sales manager to take my credit card to hold the vehicle. I waited all day for the call that never came just to find out they sold the vehicle out from underneath me. Very poor service. 

Business response:

Ariel, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We can assure you that your feedback has been heard, and we will learn from our mistakes. We are very sorry we were not able to earn your business, and hope we will be able to make it right in the future! 

Ku fan's profile image
Ku fan 
7 years ago

stupid salesperson I texted the salesperson for 3 days about a car and when I was going to see the car they said it was sold 4 days ago. They wasted my time. Don't waste your time. I think it was a bait and switch. 

Frequently asked questions about Briggs Nissan of Manhattan

How is Briggs Nissan of Manhattan rated?

Briggs Nissan of Manhattan has a 4.6 star rating with 2,440 reviews. 

When is Briggs Nissan of Manhattan open?

Briggs Nissan of Manhattan is open now. It will close at 7:00 p.m.