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BrightStar Credit Union

4.9

About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

3175 SR 7, Margate, FL, 33063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.91,432 reviews
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ERIC IAN M.'s profile image
ERIC IAN M. 
on Birdeye

4 years ago

Wonder customers service with a human touch to be able to relate to you. 

TANIA M.'s profile image
TANIA M. 
on Birdeye

4 years ago

Excellent attention 

SHAKERAH S H.'s profile image
SHAKERAH S H. 
on Birdeye

4 years ago

The employee was very helpful. He listened to my concerns and was very helpful in resolving the issue. I was very happy with the service. 

Business response:

Thank you so much for your kind words, Shakerah S. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

MOLIETTE B.'s profile image
MOLIETTE B. 
on Birdeye

4 years ago

The representative Sheila was extremely helpful to me. She has been the only one to ever assist me to what’s I called for and even more. I can say she was the best person. She was nice and empathetic about my request. 

Business response:

Hi Moliette, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

RICHARD C.'s profile image
RICHARD C. 
on Birdeye

4 years ago

The customer service rep. was very knowledeable and polite. THANK YOU!!!!! 

Business response:

Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

CONNIE J M.'s profile image
CONNIE J M. 
on Birdeye

4 years ago

Diedra was sensational. I called in on Saturday, May 2, 2020, and got my issue resolved. She was patient and knew exactly what to do. This was a wonderful experience. Connie Matthews 

Business response:

Hi Connie J , Thanks for taking the time to share your opinion on us with other community members. We take pride in giving outstanding service to every member and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. 

RICHARD A A.'s profile image
RICHARD A A. 
on Birdeye

4 years ago

My rep was very understanding, helpful and walked me through everything I needed! Fantastic services 

Business response:

Thank you so much for your kind words, Richard A. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

TANESHEA Y S.'s profile image
TANESHEA Y S. 
on Birdeye

4 years ago

It was great! I loved the service 

Business response:

Thank you so much for your kind words, Taneshea Y. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

SADANA LIEN W.'s profile image
SADANA LIEN W. 
on Birdeye

4 years ago

I called for assistance logging in to my online banking account. Nichelle offered the best customer service that I have experienced in a while. She was extremely patient and friendly. I felt that she really valued me as a customer. 

Business response:

Hi Sadana Lien, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.9 star rating with 1,432 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m.