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BrightStar Credit Union
- Credit Unions
- Fort Lauderdale, FL
About this business
Location details
600 SE 3rd Ave, Fort Lauderdale, FL, 33301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Omar should be promoted to branch manager! He is always on top of it! My transactions tend to be complex some days and he totally understands me and doesn't get confused. He's efficient and has common sense, a rarity today. There is nothing worse than someone who doesn't know what they're doing and wastes your time, I always look for Omar when I go in. Although I have to say recently, there has been some great new tellers. During Covid there was days this branch was closed and I was surprised it didn't close permanently. I w... read more
Love BrightStar! Very competent and accommodating to members financial needs. Easy to do business with. Everyone at this location is very efficient. Highly recommend!!!
I've been a member for the past 8 years and this branch has been very reliable and responsive to me banking needs . I recently applied for an unsecured loan and was approved in just 5 minutes !!! I am very satisfied with BSCU.
Best Credit Union to go to. I have no complaints. The people has very pleasant and ready to help upon arrival.
Bright Star CU is an awesome bank.... or banking alternative. They are user friendly and so much can be done online. Which I love! Two awesome things about BSCU... 1. I often use my debit card when traveling. No crazy fees. It always works. It's always easy. Recently, I lost my card right as I was planning to leave for Switzerland. I spoke to a gentleman named Dustin and another woman helped me expedite my new card so I had it when I was flying out. They went above and beyond!!! 2. Brightstar donated hundreds of dolla... read more
Gregory Ramsingh is an amazing Rep. He is very good at his job and has excellent customer service. Very efficient and professional. Made our experience very nice.
DO NOT BANK HERE!! They have the absolute worst customer service and do not help the or listen to the customer. I went into the bank to set up automatic withdraws for my credit card. I told them to start the withdraws for next month. Well of course, they got that wrong and they charged me two payments on the same month. Thank goodness I have money in my other account to cover this charge. What a joke this bank is. Don't waste your time, find another banking institution.
Here's a cool strategy: build your bank off of manipulating the finances of poor teachers. Google Maps is suppressing/ not posting my review, so here it is: Brightstar literally just utilizes inconsistency and constant policy change to steal money from its members. After its recent "core banking update" "to improve banking experience for members" processing of ACH payments moved up from 8:45am to 6am. Their "courtesy pay" overdraft insufficient funds system is proprietary so they can change the rules as they please. Over... read more
This is the absolute worst bank I have ever dealt with every single branch is horrific. The employees are not knowledgeable. Their system is ridiculous. Not having Zelle is a joke being a primary account holder and having additional people on an account and not being able to remove yourself from that account without having without having all people in attendance and having no virtual or electronic system is an absolute disgrace. I would give this place zero stars run from this bank. It's horrific.
Frequently asked questions about BrightStar Credit Union
How is BrightStar Credit Union rated?
BrightStar Credit Union has a 4.2 star rating with 322 reviews.
When is BrightStar Credit Union open?
BrightStar Credit Union is open now. It will close at 5:00 p.m.