BriteCo

4.9

Evanston, IL

About this business

Insurance

Location details

805 Greenwood St, Evanston, IL, 60201, United States

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4.91,615 reviews

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William S.

5 years ago

I was turned on to Briteco by my Jeweler that is a family owned business.. Briteco provides peace of mind with Insurace that is a good value protectIng the investment of diamonds

Business response:

Hi, William. Thank you so much for leaving us a stellar review!

Alex J.

5 years ago

Easy and professional!

Business response:

Hi, Alex. We are thrilled to learn that you had a positive experience with us!

Paul D.

5 years ago

Short, sweet and directly to the point.

Business response:

Hi, Paul. Thanks for taking the time to share your positive experience. We truly appreciate it!

Zachary S.

5 years ago

Quick and effective communication! Great customer service all the way around!

Business response:

Thank you so much for your kind words, Zachary. We really appreciate you taking the time out to share your experience with us. Cheers, BriteCo

Darlene d.

a year ago

I lost my wedding ring after 17 years and had it replaced- I researched Brite based on its amazing reviews to insure my new ring- I'm guessing because I'd noted that I had lost my last ring, Brite denied me a quote/service for insuring my new ring. Brite, there are honest people out there who have loss and need support. Disappointed

Ben H.

3 years ago

Policy was denied 3 days after getting a full quote with no reasons given. "Risk does not meet underwriting guidelines". After calling customer service, they said the underwriting team does not provide explanation for their decisions.

Business response:

Thank you for your feedback, Ben. We’re sorry we could not assist you with your jewelry insurance needs. In order to continue delivering the finest service and best rates to our customers, we are required by underwriting guidelines to evaluate the types of risks we can and can not accept. Take care and best wishes.

susan m.

3 years ago

I applied for insurance for my $38k diamond ring and was told "Risk does not meet un derwriting guidelines". What the heck does that mean? Is it because I live in CA or what? No one will give me a better reason as to why they won't insure my ring. Very disappointed!!

Nina C.

4 years ago

Still waiting

Business response:

We trust things got worked out and we thank you for your 5-star review. Thank you Nina!

Jodi D.

4 years ago

There are no instructions for signing in as a policyholder on your website.

Business response:

Thank you for the valuable feedback Jodi. We do include log-in credentials with instructions when we email policy documents. Your email is your username and you can reset your password at any time. Always let us know if you have issues by calling or messaging our Customer Service team. And we thank you for your business.