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BriteCo

4.9
  • Evanston, IL

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Location details

805 Greenwood St, Evanston, IL, 60201, United States

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4.91,528 reviews
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Jodi D.'s profile image
Jodi D. 
3 years ago

There are no instructions for signing in as a policyholder on your website. 

Business response:

Thank you for the valuable feedback Jodi. We do include log-in credentials with instructions when we email policy documents. Your email is your username and you can reset your password at any time. Always let us know if you have issues by calling or messaging our Customer Service team. And we thank you for your business. 

Zach W.'s profile image
Zach W. 
4 years ago

Set up is easy but there is an alarming number of 5-star reviews with zero input on what happens after a claim is made. I am concerned the company is showing the good stuff only. The companies responses to the few poor reviews on Google were a bit unprofessional and confrontational. I am hoping the company will hold up its end of the bargain if push comes to shove. I have a ton of hesitance but the low cost is appealing.  

Pam C.'s profile image
Pam C. 
4 years ago

I called to talk to a rep and get the insurance and she had it had to be done online. I’m not happy about putting the information required online and not really computer literate. Would be nice for older folks to be able to do it over the phone with a person! 

Rachel D.'s profile image
Rachel D. 
4 years ago

This would be zero but not an option. STAY AWAY! I have a new worth of $10M, a great credit score, no losses, current appraisals and I was turned down for insurance. The company had no reason for denying me insurance. DON'T USE THEM.!!!!! 

Business response:

Rachel, we apologize we were unable to provide insurance. We have specific underwriting guidelines which we adhere to that allows us to charge the extremely low prices we charge for such extensive coverage. Best, The BriteCo Team 

Bruce C.'s profile image
Bruce C. 
4 years ago

I have never been so happy like I’m today. I contacted rootkits credit specialist after a good review from her past clients and I never regretted my actions. I was having 561 (TransUnion) 492 (Equifax) 447 (Experian) with 3 negative items, credit card debt and $26k student loan. His team was able to get my credit restored to 814 excellent credit score across the 3-credit bureau within 11days. I got all negative items removed, credit card debt was taken care off and my $26k student loan were cleared. I recommend his service i... read more

Robert S.'s profile image
Robert S. 
4 years ago

Had problems and got little instruction on using web site on uploading photos finally begged for a phone number after trying to use the chat feature once I could speak with a person they explained and then I got the job done. I have also requested a paper copy if my policy but keep getting referred to the email copy. I still want a paper copy the person who helped me, esme, did well 

Michael C.'s profile image
Michael C. 
4 years ago

I have 46k insurance with JM and was denied for whatever reason.BriteCo insured me no problem for my new chain and pendent.Will be insuring my next watch and other jewelry items with them.Great company. 

Becca R.'s profile image
Becca R. 
4 years ago

Great customer service 

Business response:

Thank you so much for your kind words, Becca. We really appreciate you taking the time out to share your experience with us. Cheers, BriteCo Jewelry Insurance 

Frequently asked questions about BriteCo

How is BriteCo rated?

BriteCo has a 4.9 star rating with 1,528 reviews. 

When is BriteCo open?

BriteCo is open now. It is open 24/7.