This profile has been claimed by the business owner or representative.
Brookside Apartments
- Apartments
- Louisville, KY
About this business
Location details
8117 Copper Creek Dr, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Management and staff I just made a year. I renewed for another year. I can't imagine living anywhere else. The management team with Liz and Roxanne are great. Very friendly and professional always. The maintenance team with Josh and Ricardo are remarkable. Such a great place to live.
Business response:
Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
Great place to live! Since I’ve been living at Brookside Apartment Homes, I’ve had various reasons to talk to the maintenance people and apartment complex staff. Everyone was very helpful and the maintenance immediately responded to my request. Anytime I have questions for the staff they are friendly and helpful. I recommend this complex.
Business response:
Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Excellent Maintenance! I've been here for over 4 years now and one thing that has stayed constant is the quick maintenance. I have never waited more than 2 days to get my request resolved and that is impressive. i'm very satisfied with the service that i receive, shout out to Ricardo
Business response:
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, comments, or concerns please don't hesitate to reach out!
Service Request I didn’t expect the service request to be done so quickly, maintenance always seems to exceed my expectations. The Team at Brookside is extraordinary and professional, I’ve only been a resident for several months and I’m really impressed with the maintenance and office staff. I thank you for all you do, not only for me but for the community. Edwin
Business response:
Hello, providing high-quality service is of the utmost importance to us. Thank you for sharing your positive experience! If you have any further questions, comments, or concerns, please don't hesitate to reach out!
Great place to live I have lived at Brookside for over 10 years now and I love it!! Office and maintenance staff are always friendly, courteous and knowledgeable. Ricardo one of the long term maintenance staff is always friendly and gets the job done. As far as comments about trash, that is the valet trash pickup service. They go around collecting all the bags and put them to the curb. It has never been there long because the truck then comes around to get it. The rooster is not on Brookside property!!
Business response:
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We will be sure to share this feedback with our team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
LIVE HERE Let me start with the staff, the manager is the best. I was here before and did not want to even tour after hearing my friends horror stories but now I do not worry about a thing. The communication is great and prompt. They actually get the apartments fully ready and looking new before someone new moves in and it is great all around, highly reccomend!
Business response:
Hello there, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
Great place to live So far, my stay has been amazing! Everyone at the leasing office is extremely helpful and understanding. Since I'm in school, I love the free printing.
Business response:
Hi, we are so appreciative to read such a great review about Brookside Apartments! Please let us know if there is anything else we can do for you; we are more than happy to help! - Brookside Team
Great Place to live!! This is a great apartment complex! Located in the middle of everything and the staff are really friendly! Maintenance orders are fixed really quickly and neighbors are great! Highly recommend moving here for those looking to sign a new lease.
Business response:
Hi, thank you so much for the positive review! We hope you have a great day!
-SAR I've lived at Brookside for over a decade because of it's park like setting and easy access to most of Louisville. And Community Life has added such a great vibe with fun and always changing activities to meet up with new and long time neighbors....thanks Jessica and Ryan!
Frequently asked questions about Brookside Apartments
How is Brookside Apartments rated?
Brookside Apartments has a 4.3 star rating with 225 reviews.
When is Brookside Apartments open?
Brookside Apartments is open now. It will close at 6:00 p.m.