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23731 Ridge RD, Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I so wish I had read these reviews before we used this company. Have been given the complete run around. Spread the word, people!
I so wish I had read these reviews before we used this company. Have been given the complete run around. Spread the word, people!
I’m only giving a 3 star because the pool design is nice. This is our second pool with this company. The follow up with issues hasn’t been pleasant. There is a lot of finger pointing within and at the customer. Today we went to open the pool and they actually sawed one of the salt cell pipes in two. It was hidden under the heater. I will no longer endorse this company. There are a couple of great people there but it’s time they wake up and take care of their customers. They fixed an issue in the fall with our deck jets. Albe... read more
I’m only giving a 3 star because the pool design is nice. This is our second pool with this company. The follow up with issues hasn’t been pleasant. There is a lot of finger pointing within and at the customer. Today we went to open the pool and they actually sawed one of the salt cell pipes in two. It was hidden under the heater. I will no longer endorse this company. There are a couple of great people there but it’s time they wake up and take care of their customers. They fixed an issue in the fall with our deck jets. Albe... read more
Been waiting more then a month for a price for a pool from your Frederick store.... Talked to one of the two guys eating pizza behind the counter about a pool, gave him all my info and the size of the pool we wanted, The older one said we would get a quote. Looks like the two guys eating pizza had better thing to do. STILL WAITING!!!!
Business response:
Hi Jim, I'm sorry about your experience with our Frederick store and will pass on your complaint to the owners so we can deal with it appropriately. I will also call you tomorrow with the quote information. Please feel free to contact me directly at 800.723.0200 or through Facebook.
"It's just a plug in hot tub," they said. "So easy," they said. "We'll set it up and get it running for you," they said. "Not so," I say.
"It's just a plug in hot tub," they said. "So easy," they said. "We'll set it up and get it running for you," they said. "Not so," I say.
Browning Pools & Spas has a 4.4 star rating with 193 reviews.
Browning Pools & Spas is closed now. It will open on Monday at 9:00 a.m.